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April 2024 by madeline lyra
The employee named Hunter excels in customer service, I called last minute before closing due to a flat tire that needed a repair, valve was damaged and it was replaced, definitely will return! Hunter should be at this location!
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January 2024 by Austin T
They scuffed all 4 wheels when installing new tires.
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December 2023 by Dan Pearce
Just bought some new all season tires, and I was impressed with the experience. I was helped by Hunter, Alex and Ryan; what an efficient team! Ryan walked me through the whole process and the team got new tires on my car with surprising speed. I did happen into the tire center with no other customers. It was great to see a team work with such professionalism and that takes pride in their work. If you need new tires, I would definitely recommend these folks!
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November 2023 by Lisa Menard
Customer service was horrendous! They told us they'd call when our tire was in. They did not. Tried calling multiple times for 3 days and no one answered the phone. Finally my husband went there in person. One employee was sitting in the customer lounge on his phone and ignored him. Another one came in from the shop and greeted him in a manner that clearly displayed that my husband was inconveniencing him just by being there. Granted, my husband did not have the receipt but the employee gave him a real hard time about looking into it for him. Finally after some rude comments and grumbling the tire was located. Yes, it had been there and no one bothered to call us. They were so awful that my husband just took the tire and we had it installed elsewhere. I made a complaint to BJs customer service and a month later got a "sorry for your inconvenience" email from their general customer care even though they had originally told me that management from the Manchester location would call me to discuss it. No one did, no one cares. I will never return, I don't care if I pay more somewhat else. You get what you pay for, I guess.
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November 2023 by M B
Don’t expect to get any kind of warranty at bjs, The worst tire center ever exist, I purchased tire with 60000 miles warranty, after driving 20000 miles, the tires reached 4/32 which means 70% of their age, bjs refuse to honor their warranty, so
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July 2023 by Amanda Merry
I'm over 1,000 miles from home with a flat tire. I just needed to buy one. Man behind counter said he could not help me. I asked if he even sold tires, he said yes, but I have to buy 4. I went down the street, and they took care of me for the same price I would've been charged at BJs. What's the point of this membership!?
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July 2023 by Janessa B.
The actual club and food prices are great especially meat and veggies.The only reason this is a 3star is because the tire center is terrible. I'd give them 1 star. There never seems to be anyone there to answer the phone and when you go in your waiting until the tech is done servicing a car to help. Over my tire experience I wasted over two hours waiting on phones, or in store for the help. I also was told I could drop the car the night before only to be told by someone else it wasn't possible once I was there with the car. Then I had to go into the store to discuss that with the manager so they could give my keys to the staff in the morning. I saved about 100.00 over going to a town fair tire but with all the time waste and aggravation it wasn't worth it. If you don't value your time then go there.
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June 2023 by Michael S.
So tired of the racism at this store . Standing in line their is always one idiot that thinks they are above waiting like the rest of the people and for some reason are allowed to walk out of the store without being checked like the rest of club members and for some reason even though the racist man checking reciepts watched him cut in front of everyone and walk out unchecked and smiled as he stopped my cart i said you didnt just see that guy ? He said not my problem
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February 2023 by Mg Bkt
Don’t expect to get any kind of warranty at bjs, The worst tire center ever exist, I purchased tire with 60000 miles warranty, after driving 20000 miles, the tires reached 4/32 which means 70% of their age, bjs refuse to honor their warranty, so
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January 2023 by Michaela G.
For people that like to juice celery... I bought 4- 1lb bags of Bjs organic celery $3 a bag. Two or 2lbs bags yields only 12oz of juice! There are a lot of yellow leaves that I had to throw away to keep the juice from tasting extremely bitter. Even so the juice was still very bitter. At COSCO I buy 1 -2lb bag for under $6 and it yields 32 oz of juice and it is delicious. There really is no excuse for such a low standard grade of organic celery. People pay more for organic for its quality... and BJs celery is gross!
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December 2022 by Ana B.
I typically only go to BJ's to get gas. You won't find a better price for gas than at BJ's. It was $2.95 yesterday, but it probably won't stay that way for long. Lines can be very long for gas. The hose is also long so, it doesn't matter which side the gas door is on your car, it will reach it.As far as the store itself goes, most items are in bulk and I don't need almost anything in bulk. I'll usually get milk, some fruit, not a lot. The wait at the deli is so slow, very slow. It makes me want to give up on everything in my cart.BJ's is a club. You must be a member to shop here. It is $25.00 if it's your first time joining the membership, or $55.00 if it's beyond that.If you have a need for bulk items for your family, it might be worth your time shopping here.
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November 2022 by Nicholas “Oz” M
Like most BJ's they have some pretty good prices on some items, but they continue to fall behind Costco in terms of quality of goods, service, and even overall cleanliness. If you can only join one, I would recommend Costco over Bj's any day.
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October 2022 by Anne Marie C.
Really like BJ's but there deli is so slow. Got all my shopping done and still had to waiting It's been about 40 min. Complained to manager and they finally brought out a guy to help. He took care of 3 people to her 1. Then they brought out another women and she is quick but took the guy out. You can't make this stuff up. He finally came back but us doing call in orders.
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August 2022 by Christine P
All around bunch of really good guys. Customer Service is fantastic and they are incredibly communicative. Very glad I went here this time instead of town fair tire. Ordering my tires online was very easy and they were waiting for me to be installed at the location.
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August 2022 by Jacob B.
I personally like the selection of bakery goods, frozen foods, and snack items in bulk. The book section is very impressive. Quite a selection of book collection as well. Better buying deals on bulk items than Costco.
