Big Y World Class Market

Grocery Stores
Hours: Big Y World Class Market in Manchester is a large and popular supermarket that offers a wide selection of products, making it a convenient place for grocery shopping. Customers appreciate the store's variety, including fresh and local products that help set it apart. The store provides a mix of hot and cold prepared take-out food, adding to the shopping experience. Many shoppers find the self-checkout machines helpful and reliable, avoiding the malfunctions common at other stores. The store’s staff are generally friendly and willing to assist, and the pharmacy department is praised for excellent customer service. Big Y also offers competitive prices along with regular discounts, helping customers save money. The loyalty program, myBigY Rewards, allows shoppers to earn points and increase savings. Customers feel that shopping at Big Y is overall enjoyable and convenient. However, some concerns have been raised regarding treatment at self-checkout, where some customers feel they are being profiled or watched more closely than other shoppers, leading to feelings of disrespect and discomfort. Additionally, there have been minor frustrations with customer service, such as unclear communication or unhelpful responses, like being told an item was "obvious" to find, only to discover it was located elsewhere. Despite these issues, many customers continue to shop at Big Y regularly because of the store’s broad selection, friendly employees, and good pharmacy services. The Manchester location is especially valued for its size and variety, making it a trusted local grocery destination.

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1. Manchester, Connecticut