“Deb and Steve have been very helpful to me for the past 10+ years. Over the years we purchased two Giant road bikes, three mountain bikes and a hybrid. Most importantly, Steve was able to work out some fit issues and was even able to solve an issue where my foot was falling asleep. He is a great bike fitter!Deb is very knowledgeable and very involved with area groups dedicated to ensuring bike riders have safe places to ride and are safe on the road.”
“As a once upon a time serious cyclist who decided to get back into it 30 years later, I found Keith and Cycling Concepts extremely helpful on my journey! Not only did they have in stock the Cannondale I was searching for (the only one I could find in CT!), but Keith was generous with his time in updating me on the improvements in cycling gear over the past few decades. Although it was a bit of a car ride from my neck of the woods in northeats CT, I'll be going back soon for some more information and products. Great store! Thanks guys!”
“Great customer service. Got a sale price on a quality Trek bike for my son. They talked through the different options and didn’t try to pressure a certain model. They took the time so that we understood what we were getting and make sure it was the best choice. Wanted it in a different color than what they had in stock, so they ordered it and assembled it in a couple of days.”