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March 2024 by Ed Page
Very professional and friendly
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March 2024 by Paulina York
Norman was a nice guy he help me with my car and I’m really appreciate it 100% recommend!!
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March 2024 by Mel Val
I’ve towed my car twice with Norman!! He truly is a delight of a person and made both times so smooth and easy for me!! If you’re looking for the best look for Norman!!
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March 2024 by Gunnar Mason
Norman was phenomenal. Everybody else was great, but nobody compares to Norman. I only give 3 stars because the owner is a miserable elderly man who needs to retire. When I get news of his retirement, I'll come back and change this to 5 stars
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March 2024 by Tony Vann
Axle & Spindle is terrible My car was towed there after being totaled in an accident they would not let me Get my belongings after the Insurance Company told me to go get my belongings because they was going to get the car they gave the Insurance Company a hard time picking it up they told them they did not have a release which I signed before I left there that day they were just trying to rack up the fees terrible place to have your car towed to. They spoke with Insurance Company and told them they couldn't have car til paid for. The insurance company told him don't you think we know that. When insurance company arrived to pick up car they conveniently couldn't find release forms. So much more I could say,but just a rip-off place. Terrible place to have to do business with after a tragedy
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January 2024 by Harry Febbriello
Norman Truck #6 came and scooped me this morning after my radiator blew. He was able to diagnose my problem for me and give me my tow home. Such a genuine guy and could not ask for better service. Don’t hesitate to do business!
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January 2024 by Sydnee Taylor
Have had a few tows from this company, all great experiences but the BEST driver is Norman (truck #6) he saved us a lot of money and shared a lot of great recommendations with a million smiles and laughs!
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January 2024 by Coach Joe
I do not do reviews, so let me make it clear, the reason I am taking time to do this, is because I am outraged at the way this place handled my car, and I do not want to see people bring their car to this poorly managed business.My car was in at a local mechanic for service, and when they were done with the job, went to take it out on a test drive and my car was hit. (It was not the mechanics fault, it was the person who hit my car, who was at fault.)My car was towed to Axle and Spindle, where I figured it was safe and secure. I was not able to get to my car for 2 days to get my belongings that I need for the time that my car is getting repaired. I went down to get my belongings at Axel and Spindle from my car, and they were closed. No problem, except for the fact that I got a bad feeling immediately when I pulled up. It is just a lot with bashed up cars with no clear visual of where the business is or where the door is to go in. Just a big white building with cars parked in front. Not professional looking at all. I went to look at my car’s damage, and I noticed all four of my doors locks up in the unlocked position. I then grabbed my expensive belongings and transferred them to a friends car. When I spoke to Axel and Spindle, two days later (they were closed for the weekend) they said that they locked my car when it was towed to their lot. I asked how that could be if I went down and it was unlocked. They proceeded to say they locked it, so when I asked how I got into my car then, their response was that people break into cars and somebody must have broke into my car before I arrived. My question is how could you say that somebody broke into my car, yet left all of my belongings. The man on the phone then asked me if we were done. I then spoke to the tow truck driver who towed my car, who told me that my cars lock system was not working because of the accident and my doors wouldn’t lock when they dropped it off to the lot. So now my question is if they knew that, why didn’t they find a garage or roof to put it under to protect it? Let me say this, Axel and Spindle asked if we’re done. Well they may think this is over, however I am not done with this. Terrible way to handle business. Do not trust your car with these people.
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January 2024 by Paul Harris
The owner is unprofessional, he orders parts, and has other providers do repairs with no idea when the other shops will have the repair complete, and doesn't ask when it may be repaired. Stay away from this shop. Poor communication, don't know how they are in business other than holding the vehicle hostage for payment.
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January 2024 by D S
Norman on truck number 6 is the best! He really went above and beyond to help me out of a jam! It was the end of a long week and no one else would have taken the time to get my vehicle to where it needed to go safely. I 1000% recommend using Norman
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January 2024 by Matthew Clark
Norman Truck 6 was great. Picked me up and got me where I needed to go really quick. Super nice and professional.
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December 2023 by Julie Bradley
Truck 6 Shout out to Norman for being professional and having amazing problem solving skills. My driveway is tough and he made it look like a sinch.
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December 2023 by Alton Button
Axle and Spindle came to our rescue when my GFs car broke down. The operator/ owner is the nicest guy you'll ever meet. 5 star service with a friendly smile. THE BEST!!!
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December 2023 by tino velazquez
They couldn't even get something as simple as emissions testing done, saying there was an issue connecting with the vehicle. After proving there was no problem connecting to the car, he continued to argue that nothing was wrong on their end. Went 2 mins down the road to Jay's Auto and passed no issue. Seems like the guy didn't want to do his job.
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December 2023 by Lia Rivera (Liaaaa)
Norman Truck number 6 was a huge help today! He did an amazing job making sure my fiancé car was secured onto the bed properly even with how low his car is! He was very kind and respectful as well! We’ve always had great experiences with Axle and Spindle but today definitely topped all of our expectations! Thank you Norman with Axle & Spindle! Have a happy holidays! ?
