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November 2023 by Emily Bryda
Right when I entered the store I was immediately greeted by a very knowledgeable charismatic employee named Anthony.I needed to replace all four of my break pads and rotors. Before going to the store I used Advance Auto online website to pick out and price the parts that I needed. Anthony made me feel completely comfortable that I had everything I needed to get the job done. Also , he took the time to make double check my parts to make sure everything was correct. I would highly recommend this location to anyone for any of there auto needs. I know I definitely will be back!
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November 2023 by Maureen McCarthy
We were driving fro MA to CT and our alternator went bad. We got off the highway and found the most helpful staff. Several of the staff helped us out and were great. I want to call out Anthony Graham who was so helpful during a time of great stress. Thank you advanced auto parts! M
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November 2023 by Sheila Nolte
Great price on battery. Put it in car. Fast easy employee helpful and nice
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November 2023 by kevin briley
Very good guy was very helpful with what I needed. Ellie should be in Management
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September 2023 by Lillie Myers One -n-Only
Ely over at Advanced Auto was courteous, Friendly and really helpful.New place, didn't know they were there and he mentioned they've been at this location since JunePersonality goes along way. Came out and put wipers on the card in no time
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August 2023 by Gian Franco Castro Lozano
Andy took great care of me
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August 2023 by Kristylynn Culpepper
Gage @ Advance Auto store #7261 on Slater St. Manchester, CT is extremely helpful, friendly, and professional. I had a frustrating experience at a different store out of state. Gage was so helpful took care of my return. He is very personable with a great attitude!! I hope to see him as a manager in the future!THANKS GAGE!!Bought parts online for pick up @ Advance on Essex St. in Salem, MA - I didn’t realize, until mechanic had old parts off, that whoever picked the order, picked wrong part #’sI went back to that store & the guy said he couldn’t do a return because it’s an online order, and part #’s didn’t match receipt- even though it was their error.I had him exchange for the parts I actually ordered, and left.
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August 2023 by Kristy Culpepper
Gage @ Advance Auto store #7261 on Slater St. Manchester, CT is extremely helpful, friendly, and professional. I had a frustrating experience at a different store out of state. Gage was so helpful took care of my return. He is very personable with a great attitude!! I hope to see him as a manager in the future!THANKS GAGE!!Bought parts online for pick up @ Advance on Essex St. in Salem, MA - I didn’t realize, until mechanic had old parts off, that whoever picked the order, picked wrong part #’sI went back to that store & the guy said he couldn’t do a return because it’s an online order, and part #’s didn’t match receipt- even though it was their error.I had him exchange for the parts I actually ordered, and left.
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July 2023 by Mark Dellert
Very helpful Eli was courteous great customer service
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July 2023 by MeriJane Vaughn
Stopped by early on a Saturday morning for windshield wipers. Luis was eager to locate the correct size and even put them on for me in the rain. I recommend this store highly.
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July 2023 by John Woods
I came in to get a part but was very confused what I needed…I spoke to a guy name Eli and he got exactly the part I needed!! Very professional and amazing customer service will be coming back to get my 10 off on my next purchase!! Thnx Eli
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July 2023 by Antonio J. Messina
I went to this today great store very professional people especiallyElias he did excellent service he have a lot of knowledge from now my favorite store.
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June 2023 by Karen Morales
Went in to return a battery purchased from another Advance auto parts store, I didn’t know I was supposed to go to that store. The person that took care of me named Eli was so very helpful, he called the other store and got the receipt number etc.. went above and beyond to get my new battery! Great customer service! And such a nice environment and clean store! Definitely going back for new purchases there! Thx Eli!
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June 2023 by Peter Vernacchia
Great store. Lots of parts!
