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April 2024 by brittany bailey
I've been here at least 4x for triage type visits for my older pup. Basically as a bridge with antibiotics/pain meds until we can see our regular vet. I've never been treated with anything but kindness, respect and courtesy. Only one time was there a short wait and they sensitive, helpful and intuitive. All of the staff are top notch from the sweet receptionist, vet techs and Drs. For reference it ends up being slightly more expensive than a regular vet visit but definitely less than an emergency vet. The convience and peace of mind that comes from this location is something I'm so grateful for.
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March 2024 by Sean Michael Street
Everyone was amazing! Treated us kind and showed us and our fur baby special attention. We truly appreciate all of the help and care we received, along with attentiveness and ability to explain what was going on.
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March 2024 by RaisingTheAnte
Very friendly staff. They made sure I understood everything that was happening to my pet and were just such lovely people. How quickly we were seen!
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March 2024 by Majeda Basilio
The caring support was greatly appreciated. It's made our loss easier knowing they all truly cared. This the place that truly took the time to actively listen and Dr. K validated my concerns about my pet. will never forget the support I received while making the most difficult decision! Dr.K sat with me and listened, answered all of my questions, and allowed me the time and space. Thank you for allowing me to let my sweet Romi rest in peace with dignity and love. Truly, I will forever be grateful!
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March 2024 by Lexus Haney
First time at this location mid day. I was very happy with the cleanliness of the office and the service. Got lucky I didn’t have to wait long either. The woman working at the front desk was really kind to me as well as the vet & tech. Great place.
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March 2024 by Alison Woodstock
Very caring, Friendly and professional
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March 2024 by Kellyn Uhelsky
I was sent to the Madison location after the Middletown location said the wait time would be 6-8 hours on a Sunday. It was still super busy (as expected on a weekend) but the staff was so friendly and comforting. Dr. Drake was amazing, very knowledgable, and trustworthy. My dog ended up needing a procedure, and everything turned out great. My dog is already feeling more like herself just 3 days later. Thank you!
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March 2024 by Ileana Share
Carrie at the front desk is so kind and welcoming. The check in process online was quick and easy I didnt have to fill anything else out when arriving. The vet tech was very sweet and understanding of my dog being skiddish. The veterinarian was also nice and prescribed medication for my dogs issue. Hopefully i will not need to go back but would choose there over anywhere else when my regular vet is not available.
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March 2024 by john morrison
Today was a long day. The care at pieper urgent care in Madison was amazing. Unfortunately they were very busy and had a couple of really sick animals that needed tending to. I’ve only been there twice before and both times I got seen rather fast and was on my way. Today I was stuck at pieper for several hours and I observed a team of professionals at their best. From Amy at the front desk who was attentive to everyone in the lobby and Also paying close attention to people approaching the building to Make sure everyone was paying attention to their animals - by everyone I mean me. Today had the makings of a waiting room full of angry people and sick animals, but it was incredibly peaceful. The mood set by Amy and every other smiling face that came into that waiting room from the back hallway kind and warm. The care once you got seen was efficient but not rushed. Dr Drake was exceptional. She began by sincerely apologizing for the long wait, they were slammed, she definitely had a stressful day but did not show it at all, and I certainly was not expecting an apology. I think I was expecting a burned out doctor that hadn’t taken a break in hours. What I got was a kind enthusiastic doctor who was eager to comfort my dog and see how she could help him and me. She was completely focused on chadwick and while she gently examined him she took time to completely and patiently explain things to me and answer every question I had. She showed me X-rays that meant nothing to me and clearly explained what we were looking at in multiple views comparing one side to the other… At the end of a very long day I left grateful for the care and attention we received. They also explained the procedures and approximate cost and asked if I wanted to proceed. This was a very comfortable way of making sure I wasn’t blind sided by the cost at the end of the visit. I felt the bill was very fair for the service provided especially for same day treatment on a Saturday.Extremely well run practice. Thank you for the care we received today.
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February 2024 by Stacy Vogl
I highly recommend Pieper Veterinary Madison. Their care was outstanding in every way.
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February 2024 by Maximiliane S.
Emergency Vet visits are usually stressful and anxious situations for everyone - fur babies and fur parents. From the friendly receptionist at check-in, to the nurse, to the doctor - everyone had a smile on their face and that really helped bring a calm atmosphere during my visit yesterday! Great medical care and advice as well, I felt that my little old girl was well taken care of for her emergency. Helpful and caring attitude, decent wait time as well although I did sign up for the waitlist and arrived right at their opening time.
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January 2024 by A Cris
Been with Pieper for years, we trist them with our dogs. Always satisfied Caring and professionalism
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January 2024 by Suzanne Owen
They were able to treat our dog right away and were just wonderful!!
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January 2024 by Owen Butler
Nurses and doctor were absolutely amazing. My dog is a very anxious one. They were so patient and caring. I couldn't have asked for a better experience. Thank you so much to the doctors that assisted me and my dog! How well my pet was taken care of. 10/10
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January 2024 by Julie Edwards
Each and every one of the staff members were amazing. Their professionalism, compassion and knowledge provides the confidence my fur babies get exceptional care.