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August 2024 by Jeff Armas
This place is different than all the others! It's a family place- they actually remember who you are and care about you. I bought my first car there in 2010 and have been coming back ever since! Not your typical dealership, one try and you'll never deal with anybody else again!
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May 2024 by David Thompson
Dino and Brandon provided great sales/service. Best car buying experience I've ever had.
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February 2024 by goseanproductions
Best experience I've ever had purchasing a vehicle. They are honest and friendly. I am extremely happy to have found them, and couldn't be happier with the vehicle i got.
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December 2023 by Christine Vertullo
I had the best experience buying a car here!! Everyone I met with was very informative, understanding, not pushy, and thrilled to help me. I felt like a part of their family! I would recommend 10/10 and I don't plan on going anywhere else for a car!!
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October 2023 by Ryan B.
I purchased a new Grand Cherokee from Madison Jeep back in 2016. While the experience was fine at that time, I can no longer recommend them. I sold my Grand Cherokee in 2022, and ever since, have received calls, texts, and email reminders for maintenance. I have texted back requesting to unsubscribe from notices. Emailed multiple times asking to have my phone number removed from their alert system. Called SEVERAL times asking to have my number removed, both on the service department side, and on the sales side. Last month, I even went as far as speaking with the owner of the dealer, who assured me I would no longer receive calls. ... Well, one came again this morning. If you want to be harassed till the end of your days, buy your car and get it serviced here. In the meantime, I've contacted Madison PD.
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September 2023 by Charles Fiore (imijx)
Excellent car buying experience. The folks at Madison CDJR are the best.
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September 2023 by Felix Candelario
Wow. amazing guys there very professional... this was the fastest I have ever cameout of a dealer....drove my wrangler out the lot in less than 2 hours...great experience
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September 2023 by Edward Smigel
Great sales and service center! Mike is great and a good fisherman. ?
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September 2023 by Craig Capone
Profession, knowledgeable, hard-working and honest!
Thank you Brandon for another great experience with Madison CJD!
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September 2023 by Goran Boskovic
Nice and friendly staff
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September 2023 by Rex Undarum
Amazing team and perfect service.
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September 2023 by Carolyn Miller Streit
Amazing customer service- everything from finding the right car, to the follow up after the purchase!
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September 2023 by Michele Munck
Had such a great experience, very professional and very helpful. Would definitely tell others about experience and that they should buy from here.
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July 2023 by Brianna Franco
Brandon & his team went above and beyond for me when it came to buying a new car, once he said "if I don't have it on my lot I can get it for you in 72 hours", I knew I was in good hands. I let him know what I was looking for and he delivered in 2 days. Anytime I have a question about the car, he answers right away and will send a video on how to do it! I will be coming back here in the future.
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June 2023 by Brandi T.
Went here to buy out my lease (that I leased from them) & got Lawrence, who seemed agitated from the get-go, was extremely dismissive, wouldn't look up my buyout price or my account info, & then pulled a ballpark estimate out of his a$$ of what my interest rate & monthly payment would be without even knowing my exact buyout price or running any numbers or my credit history, and before knowing if I was putting anything down or what I wanted the loan duration to be. He did not plug one key into his computer to do any research, he just sat there & watched me rifle through my paperwork trying to find all of the info for him. I told him I could get a lower interest rate than what he was estimating through my bank and he immediately shut down the conversation and said they would not process the sale if I was using my own bank. I was in his office no more than 5 mins before he shuffled me out telling me to call my lease servicer to do the sale and that I could come back afterward so they could handle the registration, etc., although the lease servicer told me I had to visit a dealership to complete the sale. I felt like he was trying to strong-arm me being a woman that is trying to look out for my own financial interest. I had spoken to the dealership about the buyout months ago when I brought my Jeep in for routine maintenance and the mgr was very helpful & I was told to come in when the lease was up. I told them at that time that I was going to shop around for interest rates first because they're so high right now and they were understanding and did not imply that they could not process the sale if I went with another bank. I have purchased cars in the past at other dealerships using my own bank without any issues, so I was left feeling like my business is not worth it to them anymore because they're not getting as much money as they could out of me. I have left messages for the mgr to call me to talk about this but my calls have gone unreturned. I was a loyal customer and have recommended them to everyone, but will not do so anymore because it appears they no longer care about their loyal customers if they're not getting enough money out of them.
