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May 2024 by Jon Secor
Went in for a wheel speed sensor. They clearly had the best price. Put it in my pick up, and that fixed my problem. Thank you, NAPA!
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August 2022 by Bailey Donahue
Store Carries parts in stock that I could not find anywhere else, anything they didn’t have they had for me almost instantly. Staff was extremely friendly and helped carry my parts to my car. Fair prices and quality products with excellent customer Service, this is how a store should be will be shopping here for my auto and equipment parts needs from now on
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August 2022 by Kathleen Ebner-Tranquillo
They always have just what we need!
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April 2022 by Michael Stedronsky
Chris and the team at Napa in Litchfield are awesome. I don’t know much about cars so this is where I go when I need something.Thanks guys!
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October 2021 by Brittany Struck
My family was camping in the area, far from home, and our truck broke down. The guys at this store were so accommodating and helpful in our search to find the right part to fix our truck. They honestly went above and beyond and we are really appreciative.
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October 2021 by Chris Vaum
Rude, arrogant and ignorant. What a combination. My parts were not in stock although they stated online they were. Store employee (short irritating rude one) told me I had to wait for an email before picking up parts even though I waited 2 hours before going to the store. They were helping in store customers but didn't fill my online order for 2 hours. They need to do inventory once in a while. Employee berated me in front of a father with a young child. Never going there again. Horrible experience. They wouldn't cancel my order so I could go to another store. They told me I had to do it online. I went online and this is not possible.
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October 2021 by Andrew Ocampo
Poor customer service here.Go to the Torrington NAPA they’re willing to help
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October 2021 by Dave Sundlof
Very good staff-especially Chris.These guys are local and I like supporting this business.
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September 2021 by Kathleen Tranquillo
They always have just what we need!
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July 2021 by Tim Donaldson
Employees act as if its an inconvenience a customer needs a part.
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May 2021 by Dave S
Excellent staff, quick service. Well-stocked.
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April 2021 by Eric Johnson
good service and friendly attendants
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November 2020 by ksanford1865860
Didn't have my part and couldn't get it in the time frame I had but they called all the local competitors to let me know which place had it they went above and beyond would 100% reccomend this place for your auto needs
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November 2020 by Keith Wilcox
Friendly and helpful staff
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August 2020 by Darth Bane
This location is pretty good. They have quite a bit in stock. I usually go here for my car care stuff, and sometimes my oil and filters if they're having a sale. Staff is friendly and helpful. Parking lot could use a bit of attention.
