-
August 2024 by A Huizenga
Horrible, horrible, horrible! I've been to Bennett 3x and every time the customer service is horrible. Telling customers "Don't Come Back!" Is no way to run a business.
-
June 2024 by Mary Shea
We have used Bennett Motor Werks for the past ten years for our VW, Audi, and Porsches. We can’t say enough about how wonderful they are! From routine service to emergency repairs they have always been honest, more than reasonably priced, and accommodating to get the work done as quickly as possible. Their work is impeccable and we recommend them to everyone we know.
-
May 2024 by neil edward schlecht
For front and rear brake pads and rotors on my BMW 330i, Bennett charged me more than 20% OVER BMW DEALER COST. And the owner (a woman, Melissa I believe) essentially called me a liar, telling me “there’s no way” when I told her the dealer price and continuing to doubt my figures, even when I produced the actual written estimate. She even accused the BMW dealer of not using actual BMW parts (with no basis). Initially the mechanic said he’d match the price but she intervened: “well I won’t!” So the job cost me $300 more than it would have at the dealer. Very disappointing, both in terms of price and lousy attitude.
I will take my 3 German automobiles elsewhere. I’m sure all our Audi, BMW, Mini and Porsche-owning friends in the area will be similarly disappointed to read this. I’m all for supporting local businesses but not one that treats good customers this way.
-
January 2024 by Hannah Harrison
first time bringing my car in- i’ve had not so great luck with shops for my 14’ C300 but happy to say Bennett was wonderful. prompt communication; fair pricing, and my car is driving so smoothly after the transmission service. thank you!!!
-
December 2023 by J
Worst shop in the area. Stay away.
-
July 2023 by D Vas
Called to get an estimate cost on the work to replace the oem charge pipe on my 2017 BMW M2 which exploded during a track day at Lime Rock Park. I needed to explain what a charge pipe was to the woman receptionist, after which she consulted with the mechanic. They refused to do the work which is a simple bolt on procedure between the intake manifold and intercooler. I considered to do it myself but figured I would get an estimate so that I didn't have to struggle underneath the car without a lift. Thanks for nothing.
-
July 2023 by David V.
Called to get an estimate cost on the work to replace the oem charge pipe on my 2017 BMW M2 which exploded during a track day at Lime Rock Park. I needed to explain what a charge pipe was to the woman receptionist, after which she consulted with the mechanic. They refused to do the work which is a simple bolt on procedure between the intake manifold and intercooler. I considered to do it myself but figured I would get an estimate so that I didn't have to struggle underneath the car without a lift. Thanks for nothing.
-
June 2023 by FE
Charged $330.00 for an oil change and two cabin filters, which I did not ask for. When I questioned the bill, the owner threw an epic tantrum. Beware.
-
March 2023 by Kevin R.
Great independent shop specializing in German/euro brands (eg. Audi, VW, Porsche, BMW, Mercedes), but fully capable and willing to work on domestic and other foreign cars (Subaru, Toyota, Honda). Being a euro specialist, you're going to likely incur euro-level pricing premiums (even if your car is domestic), but the work is done promptly, perfectly, and reliably -- There is definite pride in shop operations and customer satisfaction here. Highly recommended.
-
February 2023 by Suzan Scott
A local, friendly, family-owned business. Excellent service & fair pricing.
-
October 2022 by Cliff Sweeney
Brought my Audi here because felt swaying in the rear , one test drive and 3 mins on the lift and he found the issue! Extremely knowledgeable owner and one hell of a guy ! Definitely will be bringing any issues here ! And fairly priced !!!!Service: General repairs & maintenance
-
October 2022 by James Millette
Fast, quality service. Came in for one thing and was made aware of some additional problems. Got it all fixed in one visit. Highly recommend for older mercedes'.
-
October 2022 by Suzan Scott, Artist, Observer
Excellent service. I've used them for years and have always been very satisfied with their work! And I like supporting a local family business.
-
September 2022 by Anthony Barkow
Excellent service, specialized knowledge
-
September 2022 by E K
Always an excellent job!
