Kohl's is a retail store known for its commitment to rewarding everyday shoppers. Customers appreciate the excellent service at locations, such as the Connecticut store #0471, where associates greet shoppers with smiles and provide helpful assistance. Many reviews highlight friendly interactions with staff, like Christine and Eric, who enhance the shopping experience. The store is praised for its cleanliness and well-stocked facilities, including tidy restrooms. Kohl's offers a variety of products, from fashion and footwear to beauty items and home decor, catering to different budgets and styles. However, some customers have noted that the selection can be lacking, particularly in clearance areas, where organization could be improved. Despite these concerns, shoppers enjoy the convenience of hassle-free returns and the ability to shop both in-store and online. Additionally, Kohl's is committed to community improvement through its Kohl's Cares program, fostering a welcoming environment for all customers and associates. Overall, Kohl's strikes a balance between affordability and quality service, making it a popular choice for shoppers.