8AM - 9PM
25 Broadway Ave, Mystic“This CVS Pharmacy location has, by far, some of the friendliest technicians around this area including Groton. For those people that are complaining about bathrooms, it is not this specific store's fault that they do not have a public bathroom that anyone else can use. As they are short staffed because CVS corporate wants to cut down their hours just so the higher ups that don't actually work inside a CVS store (but just "manage" them) can get their incentives when they are well within their budget, they do not have the time and employee to bring you back into the employees only area where all their inventory are located. They sometimes do not even have a bathroom to use themselves sometimes because I have seen a portable potty a few times and have inquired about it and they said that the one bathroom that they all share is not working again. For those who are complaining about long lines, have you ever thought that the technicians would really want to help you out as soon as they can but they just cant because they have the other million things that they would need to do like actually type your prescriptions, fill your prescriptions, fight with your insurance just so they would cover your prescriptions, pick up the phone so that they could answer your questions, get the person in the drive through and a bunch of other stuff that they have to do while working inside the pharmacy. These people do all these work for minimum wage because CVS corporate (not the store/pharmacy managers themselves just to clarify for those people who do not know how things actually work) does not want to pay them what they actually deserve. For those who complained/complains about their computers being down, or their registers not working, have you even stopped to think that these technicians/pharmacists would rather have their equipment working properly, or faster than they do, or even at least working at all? It does not help them in any way, shape, or form in those aren't working properly. They would just have to work twice as hard, even though they're already working a job that 3 people are supposed to do. And what do these underpaid, understaffed, overworked pharmacy staff get? Complaints about how the lines are long, the bathrooms are not as accessible, rude and unkind words from the people that they are trying to help. Do you think that they want the medications to be on backorder? They would rather have all your prescriptions filled if they can because it's one less thing that they would be yelled at for. They try to order all your medications every single day but they can only give to you what they can get from their warehouse and distributor because just in case you forgot or do not know, the technicians, nor the Pharmacist inside that store, DO NOT personally make your Adderalls, or your Vyvanse, or your Ozempic or Mounjaro, or any other med that is on backorder, at the back of their pharmacy. So please, instead of leaving these unkind and harsh reviews or comments about stuff that these hardworking people cannot control, give them words of kindness and appreciation.”
“Buyer beware, if you use the UPS Access Point service here, this is what might happen to you (since it happened to us). 1.) The agents will take your package and not give you a paper receipt. 2.) The agents will claim a confirmation code will be sent to your phone, which you may never receive. 3.) If you return to the store asking for assistance, the clerk will probably tell you that they do not store any information for packages they processed the DAY BEFORE 4.) You will not have any actual way of tracking the itinerary of the package they took from you. This, of course, is after the clerk takes your personal information and asks you a bunch of useless questions. NOW, MY EXPERIENCE (January,2022): A box was given to the cashier with a UPS shipping label on it. The cashier refused to tend a receipt after taking the box for delivery. Claiming that the store did not have the resources to print a receipt but would send a code to a provided cell phone number, instead. When we didn't receive the code that the Access Point representative promised, we returned to the store, asking for assistance. The individual at the register asked several questions, under the guise of trying to help us. After several minutes, the person then told us that the store does not hold any records of the packages they processed from the DAY BEFORE. So, then, for what reason was he taking our personal information and asking so many questions, if he knew he could be not access information from the day prior?? What a disgusting waste of of a customer's time! If I did not maintain a copy of the shipping label I stuck to the box, we would have had no way of tracking the package that this store's clerk took and could have stolen from us. THIS REVIEW IS STRICTLY RELATED TO THE UPS ACCESS POINT SERVICE, LOCATED INSIDE THE MI GENTE STORE. Besides that, multiple loiterers roam freely inside this store. I did not get a good vibe as serious shopper.”
“Produce so much better than what I have been used to seeing at my local Big Y. Staff super friendly and helpful and I'm excited that the prices didn't come plenty bend over me and my paycheck. We got a pineapple on sale for $1.49 and I can't wait to cut it up.”
7AM - 10PM
Wal-Mart, 220 Salem Turnpike, Norwich“popped in to get a few items and was pleasently surprised. the store was super clean and the staff could not have been more nice.if was a refreshing thing to see, and I get the whole target staff a shout out.”
Open 24 hours
1 Mohegan Sun Blvd, Montville“My second visit here I stayed again at the wonderful Sky Tower. Worth every penny. Yes I was comped a bit for the room. But treated just the same. The valet attendants have been outstanding. Always take good care of my car. No long wait. Take care of them they take care of you. Front desk is helpful and friendly. The only potentially negative experience was with a couple bartenders at the casino bar in the Sky casino. Some what rude unless your a regular. But there were cocktail waitresses that were very helpful. I always tip them well even though the drinks are free. Now Johnny Rocket’s has less then desirable wait staff if you go there. This happened on both my visits. Young people seem to be the worst in that role. But pretty much everywhere else staff were outstanding. The security staff make us older folks feel safe among the young rowdy folks. That’s much appreciated. Thank you Mohegan for a pleasant experience. That’s all I ask for. I realize I’m not going to always win.”
Open 24 hours
Wal-Mart, 180 River Rd, Lisbon“Whoever is working in their call center department is doing a great job. I called with some questions about returning some clothes and the associate I spoke with was friendly and informative. I'll make sure to go here again! Keep up the great work (customer service)!”
6 AM - 10 PM
Big Y Foods, 995 Poquonnack Avenue, Groton
“Lovely little store! Prices competitive with bigger chains. I only bought a sandwich but all the produce poked very fresh, service was fast, facility clean with charming decor.”