-
April 2024 by jerry meetze
Staff was more involved with themselves rather than service. When ordering 2 donuts they can’t count
-
April 2024 by Kelly Connelly
Absolutely love the morning crew amazing
-
January 2024 by Mason Sposato
The associate brianna definitely deserves a big
-
December 2023 by Chad Morgan
Great service, coffee done the way you want it, and
-
November 2023 by James Fitzmaurice
Won’t give out ice water……..
-
October 2023 by Brandy Inman
Too much attitude, order is wrong way too often.
-
September 2023 by Rebekah Conrad
Do not waste your time a d go in there. The manager is rude and more worried about flirting with his under age workers. 2nd, I asked for a cup I was told rudely by the manager no.i said okay can I please by a large tea black with tea bag on side. He told me no because you don't actually want the tea you want the cup. After paying for my 13.00 order, I left it there because I will not entertaine a crawly establishment.. just saying go to the other dunkins they will treat you like you matter. By the way the manager there is like 50 years old and was helping the girl fix her shirt...that's what I mean by under age..gross gross gross
-
July 2023 by Tom Canterbury
We surely enjoy our macha lattes or coffee while in Gales Ferry. Dunkin Delivers!
-
July 2023 by beth starlilym
Good service with regular staff in
-
June 2023 by jackeline rivera
first off, they made my coffee wrong then where they went to fix it they just added espresso. Mix it with a spoon mind you I already drink from it so that’s cross-contamination and they should’ve just in my drink from the beginning instead employee argued with me told me I couldn’t get my money back and told me he made my coffee like I asked him to do he did it because it tasted like milk so then I called the manager because he said he couldn’t do the return so now I have the manager she use the same spoon that he makes my coffee with so it still contaminated and it tasted the same way as his I mean every day, Customer but not at your location it’s on 32 so I’m used to getting my usual and it did not taste like my usual. I believe the espresso should be brewed at the time of my purchase instead brewing it God knows how long ago and putting the incorrect amount of espresso I am not happy with the service today and I’m still not happy with the coffee is still sitting in my fridge tasting like milk I got to say every time I go to your location the service is terrible and the employees have an attitude if they’re not happy there they shouldn’t be working there
-
November 2022 by Ernest Adams
Do not even try the kiosk to order! The employees are helpful and can take your order better than the.kiosk ever can. Great Donuts, fritters, etc., and coffee is perfect. Highly recommend!
-
September 2022 by kellylovesbean
Least favorite Dunkin in the area. The service is hit or miss, the coffees are never correct, and there's always an extended wait no matter how many people are in front of you.
-
September 2022 by Tom C.
We have been in town visiting relatives and find ourselves starting our day with Dunkin since they are just around the corner. Very attentive and caring staff. Once they made a cold drink in place of a hot order and they gladly righted the mistake and were courteous doing so. We are very appreciative of them and their service and their food was delicious. Come out and see these folks sometime!
-
August 2022 by Eleanor Murray
Manager has a problem. Not friendly at all. Spent more than $50. Grrrr.
-
July 2022 by Shii M.
I want to Dunkin' Donuts in Gales ferry I order two medium iced coffees French vanilla swirl eight and eight sugar melted when I received my coffees they had no creamer I simply told the guy that the coffee was made wrong he gave me an attitude and told me he made a copy exactly how I stated it which it was not so then he slams the window shut!! I don't know what his attitude is but it needs to be reevaluated he does not need to be working at Dunkin' Donuts specially in the morning if he has an attitude like he did slamming windows and being rude to Customers all because he made the coffee's wrong his name is Bill and I am highly upset and will be reaching out to higher up!!! Absolutely unacceptable I am a server myself at Sugar Factory In Foxwoods You do not treat customers like that at all highly disappointed that you have someone working in your establishment like that!!!
