9:30AM - 5:30PM
40 Boston Post Rd, Waterford“Always professional, very positive environment and employees care for Core Plus customers! . These employees are the assets to the Core Plus Credit Union success.”
9AM - 4PM
23 Broadway Ave, Mystic“I've been with Citizens for 15 years both for personal and business. There have been times when I was disappointed with service but not very often, mistakes happen. Definitely better service than BOA or Charter both of which I refuse to ever deal with again. The only thing would ask is for a better location for the Mystic branch because downtown is not very convenient due to the traffic and drawbridge etc. Maybe something in Old Mystic? Its comforting to know they have branches all over New England, especially when traveling. Overall I would recommend Citizens!”
“Nothing but praise for Navy Federal and this branch. They consistently beat rates for car loans, home loans and investments. Their customer service is top-notch. Everyone we have referred to them says the same thing. If you have been thinking about checking them out DO IT!”
9:30AM - 5:30PM
441 Long Hill Rd, Groton“CorePlus in Groton is wonderful. The staff is very helpful and friendly. My questions are always answered and they always tell me when the Credit Union is offering something new. Five stars!”
“I had a very nice experience here todag. I had to wait in line for a bit, but the brunette lady who took care of me today was so friendly and kind, it felt more like visiting a friend. What a wonderful customer experience, really made my day.”
“Came in without an appointment set. Was quickly met by Nefty, super knowledgeable and friendly, incredible customer service, what more can you ask for from your new bank? Was in and out in 25 min with perfect instructions, even included a welcome package, S+ service rating hands down!”
8:30AM - 4PM
50 Town St, Norwich“I love this bank. I've been with them for about 5 years. There aren't ANY minimum balance requirements on my checking account. I came here from People's bank [now M&T] because I was being slammed with fees left and right.Not only is it very easy to get somebody on the phone with Chelsea Groton, it is very easy to use all of their services. Their app is very streamlined, and you don't have to go through 17 different automated systems to speak to somebody. I can't imagine a bank that would serve me better honestly”
“I have been a member for more than 40 years. CorePlus Credit Union has always been there when I have needed them with a very secure system. The personnel are always friendly and very helpful whenever I've contacted them. Living out of state, that is very important to me.”
“Charter Oak delivers a first-class banking experience where I feel my business is both valued and appreciated. Every single team member that I have interacted with has a customer-focused mindset and a “can-do” outlook. Charter Oak has earned my banking business.”
11:30AM - 4PM 8 - 11AM
50 Stonington Rd, Mystic8:30AM - 5PM
444 W Main St, Norwich“Great local bank with great customer service. I have never had one problem with Chelsea Groton and I have had Checking and Savings accounts with them for years. Deposits are quick and painless and withdrawals inside or at the drive up ATM are easy. They have great overdraft policies and no minimum limits on checking accounts like the big name banks.”
8:30AM - 4PM
2 Water St, Mystic“We use Chelsea Groton Bank for our Non-Profit Business account and they are so helpful and accommodating. Their new ChelseaLIVE application is great, and they always step up to help sponsor Norwich Events like the Fireworks. Great Community Bank. Norwich Events Organization”
“I've been using this credit union over 20 years. They are wonderful. Their service and kindness and attentiveness to a family member with special needs who banks there is commendable.”
“The BEST branch around! Consistency great service by everyone in the branch. They are always looking and offering ways to help you! I also love their new ATMs with the virtual tellers!”
“We have had such a pleasurable experience with Citizens Bank - from the moment we walked in the bank to open our accounts with Samantha to our most recent interaction with Lisa as she helped us to clear up some charges to our account because the accounts hadn’t been linked together so we were getting monthly service charges.Lisa was EXTREMELY helpful, polite and kind and made every effort to help us out. I want to commend her for her professionalism and to commend her manager for hiring such a capable and pleasant sales associate.We are very happy with all of the tellers and other account managers at the Montville branch. Great job everyone!”
8:30AM - 4PM
904 Poquonnock Rd, Groton“I have been a Chelsea Groton customer for many years. The employees have always handled my questions, concerns, and assistance with my financial needs with respect. I am grateful for all their support over the years and I will continue to remain a loyal customer. Thank you!”
9AM - 6PM
624 W Main St, Norwich“I went to the bank because I had an issue with my debit card and they were absolutely helpful especially Kelly: she’s so kind, and helped me a lot , answered all my questions with no problem. Was an amazing experience.”
“Loved it. It was during the winter, so they had limited viewing. The prices during the winter should be lower. But I can only image how good the summer experience could be.”