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November 2023 by LPomona
I recently purchased my home, so I'm not yet up to speed on how everything works ... like the sump pump. So at 5:30 PM, on the night before Thanksgiving, my sump pump starts beeping, & a red light was flashing. I called Budget Dry, but had little hope that anyone would pick up. I couldn't have been more wrong. Chris, who owns the company, picked up! He (kindly & patiently) talked me through a quick trouble-shooting session that was painless, and hugely informative for me. In less than 10 minutes, the pump was up & running again with no beeping & no red lights. Again, this was the evening before Thanksgiving. Who DOES that? Chris, at Budget Dry, that's who. Thanks again, Chris, for your above-and-beyond kindness. You totally made my day.
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October 2023 by Jen Price
Budget Dry worked on two projects for us - replacing an old broken sump pump and waterproofing a section of our basement that was leaking. They were responsive and professional both times. Their consultant that came out (Bob) was very informative about our options and transparent about what should be done versus what wasn’t necessary. We found their pricing to be in line with another company that quoted us.We haven’t had a ton or rain since the install but have had no issue with either sump pump that has been installed and have not seen any water in our basement since the waterproofing. At this point, I would highly recommend Budget Dry.Services: Waterproofing
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October 2023 by Steven Simms
Our entire experience with Budget Dry has been outstanding. Bob was professional, courteous and thorough in his evaluation of our dehumidifier needs. Additionally he did an excellent job of describing the unit that he recommended to meet our needs, and explaining its operation in terms we can understand. Lastly, the process of purchasing the unit through Budget Dry, which Bob initiated, was quick and easy. We will definitely contact this business should we have a need in their area of expertise in the future.
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October 2023 by Jenna L
I had water in my basement after some heavy rains and called a couple places to give me a quote. I immediately went with Budget Dry Waterproofing after meeting each company for a few different reasons. The office staff was extremely helpful and was able to get me scheduled quickly and it worked well with my schedule. The Project Manager Mike Natale was very informative and I felt he really let me know what I needed and was able to work with my budget and offered effective solutions rather than just try to sell me on just anything to make money. The work performed was very professional as well as the technicians that came out. They explained everything and answered any questions I had. I personally highly recommend this company.Services: Waterproofing
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October 2023 by William Hills
I was extremely please with Budget Dry inspection of my basement. Bob Stevenson was very knowledgeable and not only discussed some options, showed us examples and also gave prices as well. I was very comfortable with the level of information and the limitations for each step. Well done!
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October 2023 by Audra Garling Mika
I appreciate Bob and his team at Budget Dry Basement Waterproofing for the excellent customer service, professional follow-through and effectiveness. In one day, they installed a sump pump with a battery back up and dug into my basement foundation to put in a French drain. Their work removed the water ...love the result and peace of mind.Services: Waterproofing
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October 2023 by KATHY FLETCHER
Thank you to the entire Bugdet Dry team for their kind courteous response of installing my sump pump. Special thanks to Bob Stevenson for his knowledgeable explanation of my different options. I am also very grateful this sump pump had a battery back up alarm. I recently had power surge...lost power and an electric fire started. It was the battery back up alarm that brought my attention to go to the basement. It would have taken extra minutes for smoke to reach fire alarm. The battery back up alarm literally saved my home from what could have been a disaster. After the electrical fire, Budget Dry Team rapiditly responded to fix pump as it was fried due to electrical power surge. Five⭐️⭐️⭐️⭐️'s for Budget Dry Basement service!
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October 2023 by Barry Engel
Bob was knowledgeable and thorough. The work done by Budget Dry was of high quality and the team's attention to detail was commendable. Since then we've had lots of rain and no water in basement!Services: Foundation repair
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June 2023 by Matthew Cuevas
Customer service representative was honest and trustworthy. Gave me some things to try before committing to service. Very thorough in explaining process
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June 2023 by Mandi Zampelli
My husband Arthur and I bought our first home in December. We hired Budget Dry to do some work to help with the water in our basement. Both times the company came out they were extremely professional, kind, and courteous. They cleaned up and were very respectful of our property. Now our dream home has zero water in the basement (YAY!). We could not be happier and would happily recommend this company.Services: Waterproofing
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June 2023 by Leslie S.
Mike Steele Project Manager came to our home to evaluate our situation. Early into the inspection he found the problem . It is a structural issue not a concrete issue. He was very honest with us which was appreciated. He continued the inpection to say the rest of the basement is fine. I told him that his knowledgeable assesment had already earned my trust and if this repair could have been handled by them he would have left with check in hand.Thank you for your help Mike.
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April 2023 by Gabriella Imbimbo
Technician Rich, came to our house today and worked on our sump pump pipes, he was very prompt in discovering the problem and fixing it, very nice guy! Highly recommend this basement company. Very good customer service as well!
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February 2023 by rosemarie rollo
Budget Dry is a company that is not out for just the money and starting with Jason, President was so helpful when I called to ask questions not pushy not your job is too small. Mike Natale who came out there are not enough words that I can say about him. He explained everything and again not you have to sign today. This is a company that you would have found back when not in this time. I hope I do not have to use them in the future but if I need a company like this they will be the first I call. Jason and Mike thank you so much!!!Service: Foundation repair
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January 2023 by Perfection EDC
They installed the sump pump decently, however they put the pipe not far enough away from the foundation so I watch the water go right back into the garage from the pipes they installed. Instead of extending the pipes they were cheap and ran it bare minimal away from house. Call them to resolve it and they want to charge for something they installed incorrectly. Not good not the first time I’ve had to fix their mistake.Service: Waterproofing
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October 2022 by C. Smith
I've used Budget Dry previously at other residences and recommended them to friends, however will never again.Their Sales Rep was completely unprofessional, disrespectful, rude, high pressure, and tried to upsell, and didn't have the courtesy of replying to my emails. He also was irritated when he was questioned about pricing that was excessive for a piece of PVC pipe and other items that appeared to be excessively priced.Fortunately, I obtained proposals from several other well known contractors and found another company that offered a far better solution to our water infiltration issues at a fraction of the cost and they didn't try to upsell. As a matter of fact, the other contractor made several recommendations for me to save money such as purchasing my own crawl space dehumidifier, etc.Results: Our water infiltration issues have been resolved and I am very glad I selected another contractor that did a great job, had a far better solution at a fraction of the cost proposed by Budget Dry.
