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April 2023 by James T.
Terrible service they lie to their patients The people at the front desk are very rude..
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October 2022 by Heidi Seuring
Dr Lambert awesome
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April 2022 by Patrick MacLaughton-Burr
Sophie is a 10 year old military service dog, with a knee injury and bad hips. We pre-paid for laser joint treatments, showed up 15 minutes early, checked in, and were ignored for 45 minutes. The poor dog. She's in agony, and you OVERBOOK, AND TAKE EVERY WALK IN, INSTEAD OF HELPING SOPHIE. We put your KID through VETERANARY SCHOOL, after SIX YEARS of having THREE DOGS seen there, at premium prices. THIS is how you THANK a KENEALY KENNELS senior SERVICE dog??!! It's very sad, because the veteran is distraught now, and questions whether he wants another service dog after his experiences there. Devastating.
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March 2022 by David Costello
the ease of getting an appointment and the vetr and staff are top notch
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February 2022 by Terrie Lightfoot
They take such good care of their patients. They are awesome!
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August 2021 by Tabitha Gadue
Absolutely love this vet... Everyone is so awesome.
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April 2021 by Celeste O.
I took my senior dog in for an emergency for a collapsing trachea and was told I couldn't be seen. I had my dog in my hands at the time and it was clear she was struggling and was told I could wait in my car and it could be "hours" before I could be seen, if at all! That evening, I had to bring her to an emergency vet in RI and they had to keep her overnight. The next day, they allowed me to take her back to dr. Lambert amd said she may not make the ride there. They called Quinnebaug before we left to ensure oxygen would be given ASAP upon arrival . When we arrived, we were again told the doctor was seeing other patients and had to wait 2 hours in our car.....again! When Dr. Lambert finally saw her, he had no idea we were there the day before with this emergency and that we were turned away. No apologies given. I had been a client of this practice for years and have dealt with many mistakes from front and back, but this mistake in failing to recognize a true emergency by his front staff, I believe, cost my dog her life. I only kept my senior dog here because Dr. Lambert agreed to euthanize her at home when the time came. And when this awful day came, he told me he couldn't come to the house b/c he was out jogging and asked me to meet him at his office. So I had to say goodbye to my beloved Zoe on a cold table at her least favorite place. This was 2 years ago and it still angers me. I would never take another pet here again.
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April 2021 by Shawntel Sheehan
I can’t say enough of the amazing service we get from Dr. Lambert. We have 4 dogs and Dr. Lambert takes the time to discuss their health, findings, and options with us. We’ve been going to QVVH for years now and will continue to do go to them for the best care for our pets!
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April 2021 by Nicole Lefevre
Rude and condescending staff, mainly Dr. Lambert. They don’t answer their phone most of the time, nor do they call back when you leave them a voicemail to do so. Wanted to schedule expensive surgery for my dog right away, then didn’t have proper follow up availability. Over an hour wait time for them to bring our pets in on different occasions, without a waiting area - you have to sit in your car. We officially switched vet offices! Do not recommend.
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October 2020 by Rachel L.
Had to go to the vet to bring my animal because he wasn't feeling well had a hard time with the office staff been going there for years no problem till now.
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October 2020 by Jennifer Lafleur
Best vet care ever. The Doctors and staff are absolutely incredible.
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September 2020 by Sara Henderson
Everyone is very nice. They took the time to explain everything and we're great with our elderly dog.
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July 2020 by Christina Gonzalez
I cannot say enough about Dr. Lambert and his staff! We traveled over an hour from Massachusetts and would do it again and again! Although times are different right now they made the process seamless from start to finish. With a new puppy we were having trouble finding someone to see our baby boy but they made it possible. Very warm and welcoming. Both Aaron and Dr.Lambert took the time with us to answer questions we had and put us at ease! Thank you again!
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April 2020 by Shelby Gomes
Dr lambert and his staff are amazing! I can’t say enough good things. So amazingly helpful no matter how small or large the matter is!
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March 2020 by BonBon MayoMichaud
caring kisses
