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September 2023 by Skip Bugbee
CK it out, wifey loves it
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March 2022 by Dennis Alemian
Great hometown store with nice gift ideas and Dave is always there to help with whatever is needed.
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February 2022 by Robert DuClau
Seems friendly and helpful. Didn't buy much so no experience with jewelry. However did resolve some jewelry issues very well
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January 2022 by Jude Loiselle
I had received a fossil watch for Christmas and it was a bit big for my wrist, I went to three places to have it sized and all three turned me away in one form or another (didn't buy it from them, they don't service them because they don't sell them, etc.) Then I went to Joseph's and they said that they would be able to! The clear choice is them! Please support your local business and do business with them. Thank you very much Joseph's for your help.
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December 2021 by Janice R.
I went here to have a ring sized and now having it cleaned by someone else it was replaced with non precious materials and my diamonds have been replaced as they are gray now! I'm thinking I should sue!
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December 2021 by Richard D.
The owner is not a good person. I brought a set of 18K gold earrings into him because the wire fell off and I did not want to end up losing the earring. Well, I picked up the earring and he stated it was repaired. The first time I went to use the earrings the post fell off in my hand. I returned the earrings to the store and told him what happened. He did not say there would be an additional charge. I picked up the earrings and low and behold he charged me another 27.00 dollar's to repair one wire. I would not advise anyone to go to this man, hes a total rip off artist.
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October 2021 by John Rhoads
This my "go to" for watch batteries installed. Dave is great and does excellent watch repair!
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September 2021 by Gary Sweet
I brought in a watch that I cracked the crystal and broke the watch band for repairs. I was treated with courtesy and my watch was fixed in relatively short time. If you want personable service at prices competitive if not better than the big box stores, try here.
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October 2019 by Bruce Treadway
Joe is AWESOME! GREAT WORK. I bring ALL my jewelry to him. I REFUSE to go anywhere else. You ROCK JOE!!!!
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September 2019 by Sarah Cooper
The place to go 4 watch repair or new batteries...
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August 2019 by Robin Fillmore
Always go up and above to help.
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January 2019 by Steven Rhoads
Great place get all my work done here
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November 2018 by Nick N.
I want to begin by making it clear that I don't leave reviews ever. This it the first time. I actually created this account with the sole purpose of leaving this review. If I'm being honest, I will probably never leave another review. But this place REALLY pissed me off. With that said, I wholeheartedly agree with Mary--this place isn't worthy of even 1 star. If it was possible to leave negative or zero stars that's what I would do. I left two watches with them to get the batteries replaced and to have cleaned. First off, the smell when you walk in the door is awful. Smells like mold and rodent feces. The owner or whoever the guy was that was working that day was sitting in the back. When I walked in he didn't even make a move to attempt to come to the counter. After pretending to look around while I was waiting and then standing there for more than five minutes, I finally cleared my throat to get his attention. No response. Finally, I said "excuse me," and he looked up as if annoyed. He finally waddled up to the counter. Frankly I didn't feel comforatable leaving the watches with the very, very sketchy looking guy that was at the counter, so I asked if I could wait while he did the work. He said, it would "take him a while to get to it." When I asked him how long, he said at least until the next day. This was on a Wednesday. When I called the next day there was no answer, so I thought maybe they were closed on Wednesdays. So I came in the next day on Thursday and we wen't through the same thing as the first time I came in--I walked in, he was in the back and didn't even bother to glance up. Finally he came to the counter. At this point I was fed up. I said I just needed to pick up my watches. He asked for my ticket. The problem is he didn't give me a ticket when I left the watches two days earlier. When I told him he never gave me a ticket he just rolled his eyes and asked for my name. After searching for the next two or three minutes he finally found it and said, "Oh yeah, here it is. We haven't had a chance to do that work yet. Come back tomorrow." So, on my lunch break the next day on Friday I drove the 20 miles from my work to go pick my watches up. When I got there, completely contrary to the posted hours of operation, there was no one there. So I had no choice but to come back the next day. There was a different guy working. I told him I'd come to pick up my watches. We went through to whole ticket thing again. Only this time, the guy couldn't find my watches. He asked if I could come back the next day. I told him, "Hell no. I'm not leaving here without my watches." It took him about 20 minutes but he finally found them. He handed me the envelope they were in. But when I opened the envelope--the envelope with my name and phone number on it--it wasn't even my watches. I was FURIOUS by this point. When he realized his mistake, he said, "Relax yours isn't the only job we're working on right now. I'll find it." He went through the entire box of orders and opened every envelope until finally I saw my watches. It was absolutely in an envelope with another customer's name on it. He said, "No big deal, the envelopes just got switched. It happens..." So he rang it up and told me it would be $23. But when he handed me the watches, neither battery had been changed! ARE YOU FREAKING KIDDING ME?!?!! Obviously, I told him where he could stick the $23 and I left. DO NOT trust this place. It's hands down the worst customer service I've ever experienced.
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July 2018 by Mariana Palm
Had to have my pearls restrung, they did an awesome job! My husband takes his Swiss watch there for "tune ups" so he keeps on ticking. 👠ðŸ˜
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February 2018 by Denise Hopkins
I was pleasantly surprised when the jeweler provided me with options I hadn't thought of. I was shown a variety of price ranges.to select from. I plan on returning with repairs and ring sizing.