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December 2023 by Katherine Benjamin
Unreliable, Unprofessional-would give zero stars if possible! On 8/22/23 brought 2 rings (engagement and wedding band) in to be resized and woman’s wedding band to be repaired. Was told that he could remake the wedding band using the same gold and the items would be done on 9/9/23. The price was quoted as $1200-$1500 which was high but I agreed to it. We had not received a call so stopped in on 9/16/23 and was told he would work on them on Monday. After another 3 weeks, called again and the owner said he had not started them yet, but would have them done by Halloween. My 35th wedding anniversary was on 11/12/23 and wanted to have our wedding bands. After having our items for 9 weeks the owner called and said the wedding band repair was too big of a job and he was unable to do it. He gave a bunch of excuses about how many hours it would take and how he had done one for someone else and it didn’t come out right. If he couldn’t handle the job he should have said that when we met with him and not kept my ring for 9 weeks and then called and told me to come pick it up without ever doing any of the work. I was so disappointed! He did give me the 2 rings that he finally resized for no charge, but that did not make up for it. Do not trust him with your jewelry. He will lie to you and can’t be trusted to complete work.
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May 2023 by Vika Adams
I searched for my husbands wedding band extensively. Online shopping, in person shopping, and also asked for suggestions. Enchanted jewelry has an amazing team of staff who are very helpful. I love this store, it is truly for anyone because they have all different pricing tiers of jewelry. Highly recommend over any other jewelry store in Ct.
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May 2023 by Vika Urevna
I searched for my husbands wedding band extensively. Online shopping, in person shopping, and also asked for suggestions. Enchanted jewelry has an amazing team of staff who are very helpful. I love this store, it is truly for anyone because they have all different pricing tiers of jewelry. Highly recommend over any other jewelry store in Ct.
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January 2023 by Carrie Juhasz
I have been using Enchanted Jewelry for years. We first brought my engagement ring to the danielson location back in 2014 after a bad experience with another jeweler. The original owner was so so sweet and totally reassured us that this large investment was indeed what it had been sold as. We decided then and there that this would be our family jeweler. When we decided to have a custom piece made there was no question where we would go. The original owner has passed the business to the next generation and I’m happy to say that his daughter was just as lovely. The custom piece and the customer service exceed expectations.
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August 2022 by Rebecca Simmons
These ladies are rock-stars (heh!) in every way. I was educated first about my engagement ring (a natural emerald) and the needs of that stone as opposed to others, and then was introduced to my options for a band to compliment it. My initial inquiry was answered immediately and by text so it was so easy to chat, the location is on my way home from work so I never had to go out of my way to get to them, and ended up with the best wedding band I could’ve imagined! They really are all about ensuring their customers know everything they need to in order to make an informed decision. They have so many options to choose from, and the patience of absolute saints throughout every step. I feel so well cared for and cannot wait to wear my band - I’ll always think of them and the amazing care they gave me in the process of creating it! Thank you so much Enchanted Jewelry - you’re life changers!
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July 2022 by Debra Lea
Visited the shop today to browse rings for my upcoming birthday. Victoria and Jill came up with a gorgeous ring to fit my lifestyle and budget. Awesome service and wonderful process of selecting a ring just for me!
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July 2022 by Julie Gouin
Yes I was referred to enchanted jewelry by a co-worker who had had one ring made out of her wedding band and her engagement ring. they did an absolutely gorgeous job. Years ago, i had to have my set of rings cut off of my fingers by the hospital and they mangled them! So, I went to Enchanted Jewelry and they were able to put them back together with anew diamond in a new setting. They did anexcellent job and I am so happy with my beautiful new rings. I would recommend them in a heartbeat! They were so helpful, kind and considerate. It was an absolute pleasure working with them.I have now found my new go to quaint Jewelry store.thank you enchanted jewelry for all that you did.
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July 2022 by Virginia Sirois
The staff at Enchanted Jewelry are very friendly yet professional. My jewelry repair was a smooth process. They kept me updated throughout the repair and the quality of the stones they replaced was impeccable. I will be recommending them to all my friends and acquaintances.
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June 2022 by Brenda H
Enchanted Jewelry has been working with me , Lori has helped so much. I was looking to get my husband's wedding ring incorporated with my wedding set, plus a wrap around my diamond . Well they have done exceptional work ,it has come out better than I pictured!! I know that Joe did the work on it and I can't thank you enough. Everyone at Enchanted Jewelry is helpful I wore a replacement ring that belong to my daughter but has family history ,it was big on me Lori noticed and suggested I get a ring gaurd and I'm sure that's the only reason I had it to give back. So thank you for that and the woman that put them on. Thank you to everyone that works there I will be back and recommend you to everyonehighly trusted ,superior work, friendly family atmosphere.Thank you Brenda Howard
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June 2022 by Jenna Everson
Came to Enchanted Jewelry looking to get some gifts for my bridesmaids and the staff was so kind and helpful! They helped me get exactly what I was looking for an even gift wrapped each one for me! The prices are phenomenal too! Highly recommend more than a corporate jeweler.
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June 2022 by Carrie Juhasz Horton
I have been using Enchanted Jewelry for years. We first brought my engagement ring to the danielson location back in 2014 after a bad experience with another jeweler. The original owner was so so sweet and totally reassured us that this large investment was indeed what it had been sold as. We decided then and there that this would be our family jeweler. When we decided to have a custom piece made there was no question where we would go. The original owner has passed the business to the next generation and I’m happy to say that his daughter was just as lovely. The custom piece and the customer service exceed expectations.
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May 2022 by Janitra Walker
Loved the experience everyone was very friendly and inviting. My ring was perfectly sized and sparkling clean. Also was very up front and honest on the duration of the time it would take to size my ring.
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April 2022 by Silonia
I would highly recommend anyone shopping here it was an experience that I can't truly compare to any other.I went in with a very low budget for a ring and wasn't sure what I was going to do or how I was going to be able to do it. Not only were they attentive to my needs, they accommodated my situation. I felt like they genuinely cared.I want to thank all the staff at enchanted Jewelers for making this experience one of the most AMAZING ??days of my life. The ring was everything I wanted and more.
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April 2022 by Erica H
Love love love this store. If you need jewelry please go there! Everyone is so friendly and knowledgeable. I went in to get an engagement ring for my sister and left with a beautiful experience.
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April 2022 by Linda Macy
Beautiful jewelry, love my new ring!Jill the owner is super friendly and took her time in showing me different pieces and creating my wish list. Will definitely be back..
