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January 2024 by Jordan Brown
Needed a tire plugged quickly. They took me in right away and dealt with the issue. Great customer service, and even better to support a local family who served in our military. Thank you guys!! 10/10 recommend!
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January 2024 by L
great staff and wonderful receptionist! they always do such an exceptional job on your car and their knowledge of what they are doing is exceptional! 10/10 would recommend
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November 2023 by Anne Danaher
Steer clear! After holding my car for two days and charging $155 for a diagnosis I already provided, they could not make the repair. They said they were tired of searching for parts (which I found myself immediately). The manager hid from me when I tried to discuss it with them. Then, I got a receipt saying they did a diagnosis, but did not provide a written list of the recommended repairs. What the heck did I get for my money? Nothing!
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October 2023 by Joan Schmidt
Steer clear! After holding my car for two days and charging $155 for a diagnosis I already provided, they could not make the repair. They said they were tired of searching for parts (which I found myself immediately). The manager hid from me when I tried to discuss it with them. Then, I got a receipt saying they did a diagnosis, but did not provide a written list of the recommended repairs. What the heck did I get for my money? Nothing!
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October 2023 by Joan S.
wish I could give zero stars....they took $155 and two days of my time to deliver nothing...not even a written detailed diagnosis...just a receipt for $155 with no explanation...asked for manager...waited....would not face me. Stay away!!!
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August 2023 by Allan Berube
Don’t waste your time or money there. I like to support local businesses but getting shafted is down right ridiculous. I was warned not to go there but didn’t listen.I brought my vehicle there for a specific reason. 2 hours later and $233.76 they diagnosed it as the same specific reason I brought it in for. The told me it’s was going to cost me another $750.00 in parts and labor. I bought the parts myself for $135.00 and it took me and a friend who neither of us are mechanics nor did we have a lift or air tools, one hour forty minutes. Seriously…….ohhhhh and… the $233.76 was with 50% of diagnoses. Plus they broke a part of mine and damaged another. But, they did replace the broken part. But didn’t tell me they damaged the other part. I found it when I fixed it myself…..thanks a lot….. Tarcas would never have done that.
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July 2023 by Gary G
Update - They charged $56 to scan codes to see why a check engine light was coming on but could not determine cause and explained they would credit that fee to their more comprehensive diagnostic service ($139) which they said would determine the cause. We came back in for the comprehensive diagnostic service and they were "unable to determine the cause". They then attempted to charge the full $139, without the $56 credit as previously explained. Apparently, we were given incorrect information the first time we were there. Since the problem was not determined, we asked what to do should the light come back on and were told they would look at it again without a charge. When clarifying the first miscommunication with the manager, he then explained they WOULD charge us another fee if we had to come back in for them to try and figure it out. So to all potential customers, you could be paying roughly $200 for diagnostic work which gives you no answers, and then they expect you to pay another $139 to hopefully get you an answer. So $339+ just to maybe get an answer. That does NOT include any actual repairs!The next day the light came on and the car shut down on the highway! Thanks Highline. We are seeing a new mechanic obviously. STAY AWAY from Highline.
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July 2023 by Machel Gauthier
Stay Away! Wish you could give no stars.
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July 2023 by gary gauthier
Stay away! Conflicting information was given on two separate issues and when attempting to clarify with the manager, he became hostile and insulted us by calling us names and said we could take our business elsewhere. Not once did we use profanity or result to name calling – we simply attempted to clarify statements regarding charges/fees, as we were initially given incorrect information and didn’t want another surprise the next time we came in, which at this point, will be NEVER!
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July 2023 by Matt P
Way beyond expectations! Highline's facility is spotless; people are friendly and knowledgeable; and they are prompt!Service: Auto emissions testing
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July 2023 by Gary G.
Stay away! Conflicting information was given on two separate issues and when attempting to clarify with the manager, he became hostile and insulted us by calling us names and said we could take our business elsewhere. Not once did we use profanity or result to name calling - we simply attempted to clarify statements regarding charges/fees as we were initially given incorrect information and didn't want another surprise the next time we came in, which at this point, will be NEVER!
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June 2023 by Ch Bd
Did not do the work requested and we're not done in a timely fashion. Definitely recommend never going there.
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April 2023 by Jamie Laskow
Great food Great comedy..good food.. Horribly managed . Waited 1,5 hours for a pizza and chicken nachos..
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March 2023 by Dina LaTour
Got emissions done on a walk in. Super fast and efficient, very friendly people. Reliable place!
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January 2023 by Tom Probulis
I dropped off my truck the night before the scheduled appointment for an exhaust manifold replacement and to have the spark plugs replaced. The next day, in the afternoon, I had a missed call with no voice message from Tarcas. I called back and was told that they did not want to do any work on my vehicle. I was given multiple reasons such as too many broken bolts on the exhaust manifold ( there are no bolts, there are studs) then the truck was undercoated and then they didn't have the man power to do the work. Tarcas at one time was a reputable shop that prided itself on service. This is no longer the case, very unprofessional!Service: Engine repair
