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January 2024 by Brent Robinson
Fireside Supply is the best around! Amazing quality products and top-notch customer service. Big city selection located in a rural country town.
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December 2023 by Carlos Vega
Nice place and people .
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December 2023 by Mark Warren
Jamie helped me with parts for my pellet stove insert. Very nice people to deal with. Ten years ago I bought two Harman inserts and had them installed by them. Great job done by them. ?
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November 2023 by Thomas Quarticelli
Purchased a pellot stove from them in the past. They misrepresented how well the stove would perform and then refused to take back the stove. Denied saying what they told me. Went from being friendly to not willing to help. I’ll take my business elsewhere in the future.
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April 2023 by jacoba Kitchin
Very, very pleased with the work your rep did for us. He did a great job to remove the creosote buildup in our chimney, and boy, oh boy, there was a lot! He was very diligent and prodessional. Thank you to him! Good, good job!
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March 2023 by John Carroll
Super responsive, knowledgeable and friendly. They were able to help me with my garage door issues as well as my chimney cap/wood stove issues in one visit. I highly recommend.
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March 2023 by Olivia F.
Would not recommend Fireside Supply. Terrible customer service and communication, not helpful, inconsistent. They do not treat customers well and will string you along to get more money out of you.
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March 2023 by Ryan C.
DO NOT recommend fireside supply. Bought a stove three years ago and have had nothing but problems and been very un happy with the customer service and owner. There was an excuse for everything and they do not stand behind there products or customers.
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February 2023 by Adam Marois
I've used this company for the last few years to do cleaning on my pellet stove with no problems. This year they came to clean it and the technician left without turning it on to test it. A few days later I turned it on but it would not work. I called back to ask if they could send someone to check out the problem but was told that they don't service that brand (they serviced it for us two years ago). Lost a customer for good.
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February 2023 by Andrew J
Called for a pellet grill that they had in stock. I was headed out the door to go get it and realized my credit card info was stolen. Called them back to let them know I'd be a few days. They said they would hold it for me. Called then back less than a week later, they said they still had it. I start making my way there. 20 minutes in I get called back with good news (yes that's what they said). The good news was that they sold that grill I was on my way for but the have the more expensive one I purposely didn't want still there. Couldn't have been more cold about the entire thing.Considering no one has these in stock in the area I'll be buying the expensive model...from literally anyone else.New to the area and they already lost a customer without walking in the door.
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February 2023 by James Misiek
If you want a wood stove, fireplace insert, very cool grills, or pellet stove this is the place to check out...
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February 2023 by Keith Noack
Called Fireside Supply to order a new garage door opener, spoke to the owner John who was extremely informative.....the two service reps whoinstalled our new garage door opener were efficient and friendly as well.I'm happy to report we received exceptional service from John the owner,and the service representatives as well. It's a great company to do businesswith. Excellent customer service!
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February 2023 by Mike Covensky
Worst place ever. They will sell you a stove and that’s the end of their service and help. I would not recommend going here. They don’t take responsibility for anything and try to say it is nine millions things you could be doing wrong to stretch the issue out for years. Many friends and family have had the same experience here.
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February 2023 by Damian H.
Electric fireplace looks beautiful and works great with the 110V connection. Thank you Fireside Supply team for your great service, communication, and price.
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February 2023 by Lisa Anniello
I didn't think that places like this existed anymore. The people were amazing very personal and took their time with me. Their stoves and products are simply outstanding. Even if you're not in the market for a stove take some time to visit this place you'll love it.
