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“A review is the least I can do, though words can not fully express my gratitude. Went here first thing this morning and was helped by Bill Lawlor & another worker - I unfortunately didn’t catch his name. After a very stressful night and loss of sleep over an issue with my driver side door, I left them about to cry GOOD TEARS. It is rare these days to find a business with such genuine compassion and I can’t even begin to say how thankful I am. I chose this place based on its reviews and now I understand why people say they would give 100 stars if they could. 100 stars for sure! THANK YOU!!!!!”
“Highly, highly recommend A&R. They were so helpful and made the whole experience so much easier. They dealt directly with the insurance company and advocated for what was needed. Shout out to Nicole who cares so much about her customers and is so professional. Thanks!”
“If you find yourself in the market for a Toyota, ask for Tee. He got me in and out of the dealership in 20 minutes and is a man of his word, couldn’t recommend him more.”
“Extremely satisfied with the top notch service and attention that my brand new 2023 vehicle received while being repaired at Ray’s! The team went above and beyond while repairing my vehicle. Mike and his team are elite, efficient and knowledgeable. Mike advocated for me with my insurance to make sure my 6 month old Subaru did not get aftermarket parts fighting for what was right. I was kept updated throughout the repair process, all questions were answered, and the vehicle repairs were completed 4 days sooner than expected. When we picked up our vehicle it literally looked better than when we had purchased it brand new off the lot (inside and out) - we are so thankful! They literally rebuilt the front end!! I would definitely recommend this shop if auto body repairs are needed. If ever needed again we know this is where we will go! Thanks to the entire team at Ray’s ⭐️⭐️⭐️⭐️⭐️ (See before and afters below)”
“Ron and his son went above and beyond for me when someone hit my vehicle.When I got my vehicle back I was blown away. They matched the color perfectly (2013 vehicle in 2023), repaired the body flawlessly. And even threw in a headlight restoration!5 stars is an understatement.Thanks again guys.Service: Body & Trim”
“Eastcoast Motorsports accomplished a fantastic restoration of my 46 year old car I kept since new. All the rust eliminated and panels were restored or replaced to perfection. The black paint job was flawless as was the bodywork. Very happy with the results.”
“A very personable owner willing to help with your auto body issues. Very detailed oriented in the inspection to make sure you get an accurate estimate. Excellent work.”
“They are my go to! They are always honest, helpful, and reliable! I highly recommend going to them for any issues at all, they treat you like family and are great people.”
“I haven’t used them for work yet, however, my car was towed here after an accident yesterday and Mario , the owner, was so nice to me and informative about my options. Sometimes your insurance provider isn’t making the best decisions for you, but for their own benefit and he explained things to me in easier terms. I will definitely think of using him in the future”
8AM - 4:30PM
31 River St, Thomaston
Body Shops
“Great experience with Jay. I was rear ended and they got me in very quickly. Took care of everything and made sure the job was done right. Very easy to work with. Car looks great. It was an "insurance" job so pricing wasn't really an issue but their invoice was more than fair!”
“This place is worth all 5 stars if not more!! Jay is a very friendly man and did wonderful work on my car! 11/10 recommend and will be going to this shop for all of my car repair needs!”
8AM - 4:30PM
24 Lewis St, Bristol
Body Shops
“I had a decent sized dent in the side of my car and I just picked it up today. Not only is the dent gone but the car really looks brand new. They also buffed out a scratch and cleaned my headlights without my asking and I’m so appreciative. Like I said my car looks brand new and everyone there is so kind and great. Definitely recommend!”
7:30AM - 5PM
1472 E Main St, Torrington
Body Shops
“Fixed my AC condenser after another shop told me that no one would be able to do it and I’d have to replace the entire system! Very grateful Toyota was able to do it, especially heading into summer.”
“Recently had my truck lift-gate repaired. They did a great job, very efficient and made it look brand new. I’ve used this company ever since my first accident, their top-notch, and a family own business.”
“They are the best auto body shop I ever went to I made the mistake of going to maco and I will never do that again rich gravel's is the only place I will go to from now on”
7:30AM - 5PM
1472 E Main St, Torrington
Body Shops
“I want to give credit to the Service Team and to David, Corey, Glenn and the rest of the crew. We had a maintenance related issue with our Highlander and in the end, the service team came through to resolve the issue with their customer in mind. I know we have all been there, purchasing a car and being told by the dealership that we are "family" blah blah blah, but I witnessed this with Torrington Toyota and I was impressed with their attention to detail, follow up, and overall care in the matter to resolve our vehicle related issue. Having people to back your purchase up is just as important as the purchase itself, and Torrington Toyota came through. Extra shout out to Glenn for just holding our hands through the scenario.”
9AM - 6:30PM
47 North St, Wolcott
Body Shops
“For over two decades, Brian at Pirro's Auto has been our unwavering source of trust and expertise for all our auto body repair needs. His dedication, exceptional skills, and remarkable craftsmanship make him simply the best in the business.From the moment we first stepped into Pirro's Auto, Brian's commitment to providing outstanding service was evident. His professionalism and passion for his craft were palpable, and it immediately put us at ease during what can often be a stressful situation.Brian's technical prowess is unparalleled. Whether it's a minor dent or a major collision repair, he approaches each auto body repair task with unwavering precision and attention to detail. His workmanship is impeccable, and he consistently delivers results that exceed our expectations. It's no wonder that his reputation precedes him, and countless customers, including us, continue to rely on his expertise.What truly sets Brian apart is his multifaceted approach to automotive care. In addition to his exceptional auto body work, Brian also engages in car resale, further showcasing his comprehensive knowledge of the industry. His discerning eye for quality vehicles and meticulous attention to detail ensures that the cars he resells are in pristine condition. Brian's expertise in car resale adds an extra layer of value for customers seeking reliable pre-owned vehicles.Furthermore, Brian's unwavering dedication to his clients shines through in every aspect of his work. He understands that our vehicles are not just means of transportation; they hold personal significance in our lives. With this understanding, he consistently demonstrates a genuine care and concern for our well-being, going above and beyond to ensure our satisfaction. His commitment to customer service is truly commendable, and it's a testament to his character and integrity.For the past 20 years, Brian has earned our loyalty, and we wholeheartedly recommend him to anyone in need of exceptional auto body work or reliable pre-owned vehicles. Trustworthy, dependable, and unparalleled in his craft, he is, without a doubt, the go-to professional for all your automotive needs. Pirro's Auto is fortunate to have such a remarkable individual at the helm, setting the standard for excellence in auto care, including both impeccable auto body repairs and top-notch car resale services.”
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“Mike George can fix anything. Fees a bit on the high side, but you get what you pay for. Honest, fabulous work, incredibly detail oriented, and a very nice guy to boot. I have entrusted him with restoring a 1993 Jaguar XJ220-N, one of 3 on the planet. He services many of the Lime Rock Drivers Club cars and is a terrific racer as well. Highly recommended.”