“It is with great gratitude that I write this note. Though it is a fact that the bank was giving excellent service consistently, I am so grateful for the service and support that Garrett, Lisa and Lisa gave me. They resolved a very difficult situation with two charge card companies, Capital One and Citibank. Thank you so much your excellent customer service.”
“Efficient and friendly staff. They seem to remember everyone's name. Has that real small town feel to it. Branch management is always extra helpful when needed. Thanks Terryville TSB!”
8:30AM - 5PM
215 High St, Torrington“Torrington TD Bank is The Best ???..I love Peter and Rich Cyr and everyone that works there..I recommend them Extremely Highly!!!! They are very friendly, compassionate, caring, helpful, knowledgeable and professional. I also love guessing the Jeopardy Questions on the Bulletin Board. ? Thanks to all of them for their long time assistance ?”
“I have been banking with Thomaston Savings for over 28 years now I have my mortgage, checking ,savings and Roth accounts with them have never had a problem... they have a very professional and personal staff I wouldn't do my banking anywhere else”
“This bank has been so good with me and my family I can't I can't live without this Bank every time I need a loan to get out of trouble with the IRS or buy a car or fix my house you're so kind and they hope and work with us every time and low rate never hit us with high penalties ever been with this thing for 31 years now my wife's been there for 58 years she was at the terryville branch and she lived in terryville Connecticut call wife you lived there but again this thing is taking care of me and my wife greatly matter of 24 hours we get money we need loan to us if we need it and everybody there is so kind all the guys the girls the executives everybody it's time to go to everybody do they actually know your name when you walk in every one of them know your name thank you everybody and helping us out with you these many years and even this past year with an IRS problem you helped us out thank you anybody who reads this leave your other bank and go to Thomas and savings I'm telling you right now you'll be very happy you did Mr Richard a Morgan Jr and dawn l Morgan and now our 24 yr old son Richard a Morgan the third he also Banks there now thank you guys very much you're more like family than a business thank you...,”
9AM - 4PM
1320 E Main St, Torrington8:30AM - 4PM
136 Main St, Collinsville“Praise they say is an application for more. If I failed to accept you it would show how ungrateful I am. I could not be less grateful to the person God has used to bless me and my family in general. I was introduced to Mrs Cathy Frederick a few months ago, right now I know how proud I can be of my financial state. MrsCathy Frederick helped me with the small capital I invested and I made so much profit for myself and my family. Thank you very much Mrs Cathy Frederick , and if you too are having a difficult business for yourself then contact her now.”
“Best bank I've ever been to! My fiance and I have an account there and they are amazing! Super friendly and always do what they can to help. They go above and beyond for their customers, especially this branch!”
“After years of banking with for-profit institutions, I took a friend's advice and switched to a local credit union. All I can say is one word: wow! First Bristol's customer service level is unparalleled! Their attention to detail, kindness, helpfulness, and ease of use is beyond what I could've imagined a bank could be.Thanks for everything, guys - keep up the good work!”
9AM - 5PM
253 Spielman Hwy, BurlingtonOpen 24 hours
6 Federal St, Bristol9AM - 4PM
294 West St, Litchfield“What a fantastic experience, I have banked with Litchfield for half a decade on the personal side, so when I decided to open my own business account, Northwest Community Bank and its Divisions were the natural choice. I love the perks of no ATM fees and the many branch locations across the Northwest Corner.”
“The Torrington Savings Bank branch in New Hartford is one of the best banks you will ever find. My family has used TSB for more than 30 years. You will not find better customer service at any other bank. Their rules and procedures are there for your financial security. We are so glad they are here in New Hartford!”
8AM - 10PM
81 North St, Bristol“Every time I walk in, they greet me by name. Very helpful, courteous great bunch of tellers. The services here are great. No charge for my checking accounts, free change counter with account. ATM always up, and functional. Love this bank. ??”
“When my mother's bank left the Torrington area I wanted her to use a more 'national' brand since we lived in different states and it would be easier for me to help her if she used a national brand. Her friends encouraged her to use Torrington Savings Bank (TSB) instead. While I wasn't happy with the decision at the time, I am thrilled now. The service is unparalleled. I wish they were a national/global brand so I could use them. Every interaction feels so personal. Staff are committed to helping and know how to do what you need in a single call. If there were more stars I'd be giving them more stars. They really are amazing.”
9AM - 3PM
397 Main St, Torrington“(Translated by Google) I have an account with this bank for almost 4 years, they have always been cordial and have good customer service, sometimes you have to wait but it is normal there are more people who have to attend, I am not complaining, they are super friendly and I always go with my children, they give them a sweet(Original)Tengo cuenta con este banco durante casi 4 años siempre han sido cordiales y tienen buen servicio al cliente a veces hay que esperar pero es normal hay mas personas que tienen que atender no me quejo son súper amables y Siempre voy con mis hijos les regalan un dulce”
“This bank is the best bank I've ever experienced the pleasure of doing business with. They are professional, yet friendly and always very efficient. Thank you for being "My Bank".”
9AM - 5PM
4 Riverside Ave, Bristol“With one man blaring his horn in the drive through and two disgruntled customers eagerly awaiting their turn in the line forming behind me the entire banking staff descended into chaos with one staff member in a battle with the badge scanner attached to the paper printer and another struggling to locate the branches toll free phone number I was informed that to quickly resolve the matter they would take down my information to call me when they could locate the answer into my account inquiry, which upon my drive home I received a prompt and timely message informing me that in order to make the necessary changes to my account my presence would be needed at the bank.”
9AM - 5PM
311 West St, Litchfield“The Litchfield crew is caring, friendly, and knows how to provide excellent customer service. I also love that if I deposit an out of state check in the ATM, $100 immediately clears. Thanks !!!!!”
“I absolutely love Torrington Savings Bank to run my small business. I went to open multiple checking accounts and the process was so easy, I was legitimately surprised. I kept waiting for something to get complicated, but nope! Just great customer service. I have been using them for 3+ years now and not a single complaint! I'm planning to move my personal banking there ASAP. Thank you, TSB!”
“When my mother's bank left the Torrington area I wanted her to use a more 'national' brand since we lived in different states and it would be easier for me to help her if she used a national brand. Her friends encouraged her to use Torrington Savings Bank (TSB) instead. While I wasn't happy with the decision at the time, I am thrilled now. The service is unparalleled. I wish they were a national/global brand so I could use them. Every interaction feels so personal. Staff are committed to helping and know how to do what you need in a single call. If there were more stars I'd be giving them more stars. They really are amazing.”
“Big thanks to Troy Chamberlain and Rob Rishon! My brother and I had to open an estate account for our brother Troy and Rob went above and beyond the call of duty to make a difficult time for us easy and quick. They were both kind, caring, informative and a pleasure to work with. We will be sure to sing the praises of Webster Bank to all our friends and family! Thank-you Troy and Rob, you were amazing!”
“Disappointed with the students savings accounts. I have 8 grandchildren and opened a savings for all 8. I was told once they start kindergarten I can have their accounts changed to get the better interest rate. Well 6 of the 8 made it. My two younger grandchildren now has to go to the bank and hear them make a speech. Well one of the grandchildren lives in NY so that won’t work. The other 6 grandchildren I just had to tell them that the child turned 5 and is going to kindergarten, now they have to listen to speeches to get a piggy bank. I don’t want the piggy bank for only two of the grandchildren, I want them to get the better interest!!”
“The staff is always pleasant and helpful. I've never had a problem with this bank or the staff at this branch specifically. I highly recommend them for checking/savings accounts, especially since there's no monthly fee for having the accounts.”
8AM - 5PM
777 E Main St, Torrington“After using for-profit banks for years, I switched to local credit unions and never looked back! My first experience was with First Bristol (in Bristol, CT), and when I moved to Torrington, I switched to TMTFCU.TMTFCU is great. Friendly, small-town family atmosphere, flexibility when you need it, and prompt, courteous service, all delivered with a smile!Thanks for a great experience! Looking forward to banking with TMTFCU for many more years.”
“Couldn’t ask for a better business banking team! Highly recommend this branch for all your business and personal banking needs. Branch Manager Josh is super attentive and professional. I have always been helped by either Sam, Alexis & Aileen”
“Last year's ?This year's service and willingness to assist and work with...? Susan you have been extremely helpful a true blessing. Rating would of been 5 and basically is considering I would ofgof a negative if able to last year.”