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June 2023 by Shameka Hoilett
The customer service workers are always polite and always answers any questions I have to ask also I love the fact that the Bank is close to my home ???
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August 2022 by Aaron Richards
Went to pay a bill and Seril Mejia the tell i dealt with was in my opinion using stall tactics with every person waited 10 minutes and was unfortunately paired with her and she had me waiting i heard when the other person got back to her and I asked her what else i had to wait for and she had to check everywhere to make sure what i owed did not increase which is false. She was like I'm not going to do this with you if you want you could leave then her manager asked me to leave all because i asked her a question and refuted her false answer and stall tactic. Went to the other webster bank and was done with everything in 4 minutes. Terrible Bitter individuals and are a Cancer.
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June 2022 by Stephanie Huaman
I waited two months for my card and the lady who works there made me wait…I don't know her name but I think she's Peruvian…she works bitterly and treats customers badly !!!
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January 2022 by Henry Perez
I left my ATM card there after depositing a check, not even 24 hrs later my ATM card was shredded by a bank teller, I overnighted a new atm card and never got the card overnight to when I do finally recieve the card I had to physically go to a branch to pin my card, when i arrive at opening time the teller states that all webster systems are down I knew they were lying to me I go to a nearby branch and they immediately pin my card. I am going to give webster bank another chance but i am done with this franklin avenue branch. Horrible service and there is always an excuse
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June 2020 by Perla Lora
If I could I would give it 0 stars if I could every time I try to call to get help through the phone they make it difficult and I always have to end up going to the bank to resolve anything including activating a card something as simple as that and i have to go to the bank I don’t recommend terrible bank ZERO STARS FROM ME.
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August 2019 by Oliver Andrews
The Staff are very customer friendly.
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January 2018 by Gabriel Ramos
Slow...slow...slow service. Not enough employees
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December 2017 by Peter McMahon
Webster bank is the least robed bank in the state of Connecticut.
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November 2017 by catrona nicholas
The manager and assistant managers are very customer friendly. They accommodate your questions and try to answer them as they can. This bank invited me, however, and I applied for their credit card. I was offered a ridiculous credit limit of $500! Will be returning the card in 3 months if they don't increase my limit.
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November 2015 by P Rosa
Slow as hell, the employees take forever and they never have money, also made mistakes in the past...
