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January 2024 by Deborah Myers
Quick Fast and In A Hurry
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October 2023 by Yaya H.
I was at the wash tub of Hartford not too long ago, I use to go there once a week but every since that Spanish girl start working there I don't go anymore she's disrespectful, rude and down right nasty to the customers the way she talks to people is crazy and she do that in front of her boss and he don't say nothing to her, customers be complaining to him and he look at you like you are the problem and nothing ever get done with her attitude, I was in there when her and her boyfriend threatened a elderly lady they told her they will shoot her these are the people they have working over there and another time I was there when you told a young lady she will beat her butt she didn't say butt but I'm trying to be respectful, the owners don't do nothing about this kind of behavior and the business is getting ruined because of this chick, I will never ever spend another dollar at that place because if the owner don't care why should I but it's sad to have a business in customer service and all you get is cussed out and threatened when you go so I just go elsewhere and I tell all my folks not to go to that place because if anything happens to me or my folks it's going to be a problem and they will have a serious law suit on their hands, I hope the owner sees this review because something definitely needs to be done before someone gets hurt, it's so sad because I don't live far it was convenient for me to go the that place but I will take my business and my money elsewhere.
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September 2023 by Sherry Singleton
I’ve been a customer of this establishment for over 10 years off and on…it’s affordable and convenient, however, at 6am when I’m getting off of a 12-13 hr shift before church or my “tomorrow “, I miss having a clean air environment with machines that are sanitized from yesterday’s business. That’s all. It’s been my goto place. I’d like to continue supporting the owner’s happiness while also receiving the satisfactory laundry results I am used to. Perhaps it’s time the owner reinvests some of “OUR” money back into the establishment. It’s a staple to the community.
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September 2023 by S Thomas
I been going to this place for years it use to be clean now they have new rude staff that don't clean. Specifically the lady that worked on Sunday September 24th 2023 at 2:20pm. I may never return due to the facility up keep and the staff nasty attitude.
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September 2023 by Kelly Bonczek
I love the Wash Tub! We have a washer & dryer in our apartment, but this place comes in handy when it breaks and we’re waiting on maintenance to fix it. In a pinch they have a wash & fold service for $1.00 per pound (plus tax) and you can sometimes get your laundry back on the same day if you get there early enough to drop off (however you should plan on it not being ready until the next day). This place also comes in handy for larger items — we have two weighted blankets that need occasional washing (30lb and 40lb apiece) and since we can’t wash at home, we bring them here. Highest capacity washer is 85lb for $8.50 and the highest capacity dryer is 50lb for 25¢ per five minutes. Finally, I love the staff here. Great people, always helpful.
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September 2023 by Ron Sosa
The owner really needs to reevaluate who he hires to work at his business. The girl that works there is very rude and disrespectful. I’m sorry but if your job is to tend to the washing machines and make sure they are actually working.DO that !!!If a customer is coming to the desk and telling you that the washing machines are not working or asking for assistance with the money machines because they are not workingASSIST them!!!Because WHO else are we as the customers supposed to ask or address on the issue? WHOs issue would it be if the machine takes the money that the customer put in the machine and does not actually start to wash the clothes? If I am paying for a service I expect for that service to be completed. Because if not your basically stealing from the customers. Which is theft!!!!Wasting time to role your eyes and suck your teeth instead of doing your JOB which is to be a wash room attendant is counterproductive.Trying to let someone know that you can’t “lose your wash room job” does not matter to the customer that’s making sure you have money in your pocket cause it doesn’t resolve the issue just do your basic job that you got hired to do. LolTip: To the manager I know your probably not paying these people enough but it would probably be in your best interest to invest in your employee and give them a class on customer service so that hopefully they can become more in life cause that attitude will have them stagnant at that same job that they can’t lose lol and ultimately ruin your business. It’s multiple people saying this on your site and the fake reviews are not negating the fact that this is occurring constantly at your place of business. Please don’t let this turn into a trash establishment cause that’s clearly where it’s headed with those antics.
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September 2023 by Kelly B.
I love the Wash Tub! We have a washer & dryer in our apartment, but this place comes in handy when it breaks and we're waiting on maintenance to fix it. In a pinch they have a wash & fold service for $1.00 per pound (plus tax) and you can sometimes get your laundry back on the same day if you get there early enough for drop off (however you should plan on it not being ready until the next day). This place also comes in handy for larger items -- we have two weighted blankets that need occasional washing (30lb and 40lb apiece) and since we can't wash at home, we bring them here. Highest capacity washer is 85lb for $8.50 and the highest capacity dryer is 50lb for 25¢ per five minutes. Finally, I love the staff here. Great people, always helpful.
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September 2023 by Sarah Forand
While yes a few machines may be broken, etc. the majority of them run. I haven’t used this laundromat in about a year but now I am without machines again.. and honestly.. I missed this place! Everyone’s super friendly. It’s a great reflection of our community here. And the lady who is here often is super helpful, checks in to see how you are and is happy to see you coming back. :)
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September 2023 by Timothy Douglas
This place needs a whole remodel. Washing machines are alwaysBroke , dryers are always broke. The owners try to do self repairs, but it's obvious they don't really know how to fix the machines properly because the same ones keep breaking down, and there is no air conditioner in this place and the owners refuse to put one in. I feel really bad for the employees there who have to work in those conditions, the employees have to be maintainers also , cleaning up tons of water from broken machines overflowing, cleaning bathrooms after nasty people pooping on walls and floors. The air quality in this laundry mat is horrible. Ceiling falling apart and leaking. But don't fear. At least the owners can afford to go on vacation and play golf, while they pay their employees 15 dollars an hour and no one gets to work full time. No benefits. Let's pray for these employees ? ?.
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August 2023 by Wallace W.
Washers and dryers are dirty and broken. I started a washer and had to pour water into the detergent compartment in oder for the detergent to get into the washer. To make things worst after using several dryers for 45mins one load was completely wet. I had to redry my laundry for another 45mins. The floors are disgusting, garbage behind the washers. The owner should be ashamed of himself. He needs to service his dryers/washers and hire a cleaning crew for such a filthy/disgusting laundromat. The only plus is, staff are friendly/helpful. They made sure I was able to redry my clothes.
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May 2023 by Quijano Guillermo
I was visiting this part of the country and ran across this awesome place. Everyone was so pleasant and nice, their service was friendly and amazing and while the kids running the place could use a little training, they were really trying their best. There is a serious labor shortage so we have to give businesses a break! Enough of the one star reviews because a the carpet is not rolled out for us or because we don't take a moment to put ourselves in other people's shoes. Seriously, these folks are serving us and we should be more appreciative. No one knows how difficult it is to run a business these days and try to please everyone constantly. And now, people take to Google to defame a business that has worked hard to build a reputation and usually for any small error give a business a one star review not knowing how very harmful it is. There are 4 and three stars right? And why not leave a suggestion, or say a good thing about the business AND THEN tell THE TRUTH about what bothered our poor little egos so very much! Reviews have become the new road rage where you will say anything behind your keyboard that you wouldn't say to anyone face to face. It needs to stop, especially since Google will let anyone ramble on and on without policing at all and always taking the side of the consumer - Google is anti-business for sure!
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November 2022 by C Q
Great spot. Mike the attendant is awesome and helpful. Free detergent on Wednesdays. Tisanes right next store if you need a caffeine pick me up. Love it ❤️
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October 2022 by Maya Miller
Great service and not expensive and a machine's work good and there's a lot of them highly recommended
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October 2022 by Charles Quiles (QUILESSTUDIO)
Great spot. Mike the attendant is awesome and helpful. Free detergent on Wednesdays. Tisanes right next store if you need a caffeine pick me up. Love it ❤️
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May 2022 by Ohodgee Nieves
The wash tub hours are 6am-10pm everyday last laundry loads are at 8:30pm every night.
