Valenti Cadillac offers professional and friendly service that customers highly appreciate. Many reviews highlight the excellent support from staff members like Ed and Alex, who are known for their kindness, attention to detail, and clear communication. Customers have praised the quick turnaround times, with some cars being repaired in about an hour, even for issues like check engine lights or warranty replacements. The service team is described as going above and beyond, taking care of small details and making the process smooth and stress-free. The parts team also receives positive mentions for handling returns and replacements with ease. While the waiting room is simple and may not meet high expectations, the overall service experience remains excellent. Customers feel valued and well taken care of, and many recommend Valenti Cadillac for its timely, professional, and attentive service. The dealership’s team consistently demonstrates dedication to customer satisfaction, making it a trusted choice for vehicle repairs and maintenance.
Took 2 hrs for oil change and tire rotation.I was the second place in the AM. Waiting room was simple with little to offer. NOT WHAT YOU EXPECT FROM A CADDY DEALER. Price was over 180.People were professional and great
May 2025
Amazing experience! They had my car fixed in record time. Big thank you to Eduardo (from the service department) for keeping me updated throughout the entire process.
April 2025
Service team - have been excellent and pleasant to work with. They always kept me updated and explained what they found and what they did to fix or correct the issue. Parts team made returning my Ultium power up level 2 charger return and replace a breeze. Highly recommend their service
