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December 2023 by w lawrence
I visited Weston Street post office on November 2,2023. The service was terrible. No professional service. The staff that day seemed more interested in their phones than service to the customer. No comment curtissy. I hope it will change for the better.
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October 2023 by Charles Chappelle
I went in last Thursday and this African American over the top RUDE individual wax one of the Ross triple I've ever met. I had the correct passport paperwork and he said without asking questions or barely looking at it said I had the wrong paperwork. Another woman was extremely kind and said she was there temporarily from the Bradley location and suggested I go there. Which I ended up doing. The Bradley location was super helpful and kind as well. But that J*** and that's about as respectful as I can be was obnoxiously awful. Not that it matters but clearly up never go back to Weston Street.
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July 2023 by Adrian Rodriguez
I was there for passport renewal unfortunately had the pleasure to meet Claude and he said to wait until my appt time even though there was no body there but, I asked him can he please look at the forms and make sure they’re filled out correctly and said yes you got the proper forms, then so I waited. Once we arrive at the counter he was going thru the forms and said the we have the wrong forms filled out. I said to him didn’t asked you? If a had the right forms? Him being there sitting at the chair it seemed that he did not want to be bother and he barely wanted to touch or do any of the paperwork. He has shown to me the lowest level of customer service that I ever experienced in my life. There’s more that transpired during my visit there but, too much to be said. I have always held postal office members/employees at a very high level of job performance but, this experience felt like someone threw a wrench at my stomach. I was very courteous and respectful. He was plainly unhelpful the opposite of customer service. His job performance needs to be reviewed because his position deals with customers and creates a bad reputation for that office and USPS as a whole. As I stand as a veteran and support my community and give so much back to help others. Please don’t let this review go unnoticed and take action.
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June 2023 by Rene Lopez
Old facility, tiny room, slow like others to load or unload
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June 2023 by Kasy
Refused to honor my appointment, despite me having a confirmation receipt. The excuse was a computer error, that had nothing to do with me. Yet the employees here decided to make it my problem, telling me I had to reschedule. What do you guys even do here.
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April 2023 by Miguel 911
141 Weston St Hartford Ct.The clerks in the front counter are very rude, not professional. I only had one good experience with one clerk in this location. Please train your staff how to deal with the public.For those that do a good job thank you.
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April 2023 by Lori Ruiz
I pay almost 30$ for a package now they lost it might have to get a plane ticket to redue very important paper work who will refund me my ticket because they are incompetent useless ughhhh
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February 2023 by Emily Gauthier
Today for the first time I visited this post office to process my passport, I did not have any issue with any employee they're great!! I came across a situation in which it was Being handled professionally until the manager began to treat his employee female rudely and unprofessional, he made me feel really uncomfortable because he was treating her as if she wasn't doing her job and told her she should shut up and go home, he was actually harassing her in front of everyone in the post office as if it was ok.MANAGER SHOULD TAKE A COURSE ON HOW TO TREAT AND TALK TO HIS EMPLOYEES!!!!!
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December 2022 by Ta'Nya Stephenson
I don’t usually like coming to this post office, but renette was very kind, patient and helpful:)
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September 2022 by Michael Vepr
Today I had to ship a package from this post office, their employee Tammy was the most accommodating post office employee I ever had to deal with, thank you Tammy!
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June 2022 by Glamour By Chyni
Every time I come to this post office it’s always an issue because they don’t have enough employees, I was at this post office at 8:25 in the morning I was there to fix an issue that I had there was a older lady she was working and there was gentleman and as soon as 9 o’clock hit or 845 here he just clocked out and basically just left without asking if we needed help or ask the other customer if they needed help!!!! they need to hire more people. And employees who put their customer first I understand that he was called in and said can leave at 9 o’clock or 930 but your customer should come first they should be able to get rid of all the customers before anything. And there was the manager today and he‘s name I believe was Shelvy or something like that not to sure, he was taking his time with another customer who had the same issue as me. even to scan a package for a receipt he stated that “he doesn’t have access to the the registers.” Excuse me every manager have access to the register. Horrible they need MORE EMPLOYEES!!!
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May 2022 by a boutilier
Truck driver review.Receiving is open 24 hours a day. They will take you early. My broker was lazy and wouldn't ask and I couldn't find a good phone number for receiving.Standard unload time. Less than 2 hours in the dock.
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March 2022 by Cindy Perry
Quick service! Large spacious lobby! Self service stations that helps keep lines down! Courtesy Customer service. Knowledgeable staff.
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January 2022 by Ross
Not even kidding, they literally didnt try to resolve my issue at all. Went to the other one in Hartford and they fixed my issue in 10 min.
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November 2021 by Chris Paul
Did orientation for the Vernon post office at this location. Multiple days and times totalling over $300 is owed to me that they never paid me for because I didn’t pass my first driving test. They didn’t give me an employee identification number in order to get paid either. Driving instructor also got covid and wasn’t wearing a mask during class then they had me drive an hour out to Wallingford. Seeking employment individual beware.
