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February 2024 by Saulo I Borge G
A good experience, good service and attention
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February 2024 by Taylor Caldwell
Literally the worst postal location I have ever received mail from. Have lost my most expensive packages twice! Then defer me to customer affairs to regain my items. These people are federal workers and utterly incompetent. The most disgusting customer service down to the inability to follow their routes and read housing numbers. Miserable! I wish there was an option to not receive mail with them. This is why people want USPS shut down. Incompetent!
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December 2023 by William Kofalk
Bills got lost, I'm not happy
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March 2023 by y4ng
They never attempt to deliver any of packages, and whenever I have to go in to pickup the lines are always extending to the door because there’s only 1 person at the table and no one get’s their package at their house.
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March 2023 by Miguel Vazquez Jr
This Post office location is ok at times, but it isn't ran properly cause whenever there are long lines, there's only one person handling everything and on person handling only the passports, and when I'm only there to pick up a package, they hardly have the pickup window open, I don't have a problem with the staff, they are all nice, but they need to work on opening more registers open when there are long lines
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March 2023 by Shanae Grant
No one answers the phone and the mail person stole my package
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December 2022 by Chantel Frank
This location has a lot of thieves so please track your packages constantly its a trend for them too scan your package as delivered and haven’t delivered it….these people should be no where near people stuff because they cannot be trusted this is my second package has not been delivered by them and I will not make it the third one cause I can see my self going to jail if they continue like this.
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December 2022 by Nicholas Copeland
Best post office in the South End of Hartford.
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April 2022 by Anonymous
Really bad service, they are rude. It seems like they will ask you questions that they should know the answers to. Needs to be investigated badly for mail fraud and other malpractices. They will purposefully lose your mail and/or not deliver it
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February 2022 by Jonas M.
Worst customer service ever Every time I come to this post office it's always something new and I think they be trying to steal packages because everything they say they don't have it into you start screaming to them for them to find ur stuff
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September 2021 by Jannelle Marshall
I went in to process USPS Direct Mail item for my business which I have done before at this location no problem. The second time it was a problem because the resource at the window wasn’t listening to the instructions provided. The supervisor Kevin called me to tell me I needed to pick the boxes up because they were not sorted. I called because I knew this could be resolved over the phone, Kevin answered the phone acted like he didn’t just call me put me on hold to never return. I hung up and called back a young lady told me Kevin stepped out was at lunch. I jumped in my car it took me 15 minutes to get there, and Kevin was right there at the window packing up the boxes that he claimed where not sorted. Once I explained to him how it was sorted for the second time since the lady wasn’t listening when I dropped it off the first time. He claimed it was just a misunderstanding, which was fine but it could have been taking care of over the phone. The staff is rude including the manager the other manager who was suppose to call me back never did but went on google to troll my business and give it a 1 start rating. My customer service at my business is way better than yours and your staff any day. Focus on customer service and not being so rude starting from the top and you should get a better rating.
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July 2021 by Darissa Tejada
WORST POST OFFICE. I had filed for my ensurance card at the begining of june and what they did was to send it back because the couldn’t find the addres putting addresses unknown only because i calle i knew about that. They send it to me again and im Still weating for it. Last week i had a packge and the person did the same to put addresses unknow so i got the chance to go outside and saw the person and ask why it says that is the addres is correct and she says not but ended giving it to me with rude actitude. Yesterday i got few packages again puting them as an addresses unknown i had to call and filed a claim but them i decide to go on person to ask what was going on and one of the workers as nice she was she decide to help me by finding them, gave her my number to call me to go and pick them up. Im just wishing she dont forget, found them and help me.
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June 2021 by Dan O'Leary
The post office should go out of business. The mamed, the lame & the lazy. My cousin sent a package from Bucks cry Pa to Heartford ct with tracking over a fricken week. No updates no one answers the phones when you call. The should fire every employees and be put out of business. They suck simply suck.
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June 2021 by Thaylees Werleman
I’ve been calling them for the past three days and they don’t pick up
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April 2021 by Edna Rivas
The service is pathetic they keep getting packages to the wrong address dont know what is going on at that post Office ?❓
