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September 2023 by Andrew Nation
best quality best knowledge best service , esp, regarding McIntosh.
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January 2023 by Alan Radin
I highly recommend the stereo shop in Hartford! They have excellent products and an incredibly trained staff to help you with your purchase.This is absolutely the place to go in Connecticut for High end Audio.Alan
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December 2022 by Annamarie Franco
Came here for a needle for an old turn table and not only did they have it in stock, they installed it and inspected my turn table to make sure it’s working properly for me. All the staff were very friendly and knowledgeable. This place is a gem! Will definitely be coming back
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September 2022 by Jeff
Needed a needle for a older turntable. Much to my surprise they had it in stock and installed it for me. I highly recommend these people. Very helpful very knowledgeable and they take great pride in what they do.
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August 2022 by Mike Schloss
The finest stereo shop in Greater Hartford. The staff is very knowledgeable and helpful. There is even a repair bench for those older fine pieces of equipment. If you have an ear for music this is the place.
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August 2022 by Scott Reckert
These guys are truly the mad scientists of A/V. This is the place to go for quality and expertise
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January 2021 by Lauren M.
These guys are awesome! Very knowledgeable and friendly. I received a record player for Christmas and was having trouble setting it up myself. They were able to adjust the tone arm and now it's working perfectly. To my disbelief they didn't charge me for their time. I will definitely be back for any future needs. I will also recommend them highly to anyone looking for a similar service!
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November 2020 by Michael Fulco
I am a steady customer and have been for over 50 years. Knowledgeable, conscientious, and reliable. Plus, they fix what they sell. Check them out if you are interested in a very real music or theater experience. Expert turntable setup, too. You will receive support second to none and a system that fits your budget, large or small.
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October 2020 by Chris J.
Rich at the stereo shop is the best. Not only did he fix my 52 year old record player to make it work like new he turned me on to the wonderful world of internet radio! I've been coming here for a long time and these guys are the most knowledgeable audiophiles in the NE area. If they can't fix it, it can't be fixed.
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March 2020 by Jack Wagon
You can physically shop your prospective products. See them,feel them to determine the quality. You just dont get that with amazon.
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January 2020 by Alfred Jacovino
Great set-up. Very friendly. Good to know Stereo shops like this still exist.
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January 2020 by Keith Lacourciere
I can't say enough about the crew at the Stereo Shop. I recently purchased a new McIntosh stereo system and I couldn't be happier. If you are looking for high quality audio equipment this is the place to go. With a lifetime of experience in the audio equipment business these guys provide service and a knowledge of audio equipment that is unmatched in the industry. I checked prices online and looked in the big box stores. The sales people in these places don't know what a real stereo system is. Friendly honest advise, high quality equipment, fair pricing and great service is what you get at the Stereo Shop.
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January 2020 by Beastly thumbs
Wow what a cool store very helpful staff and too of the line service and equipment
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October 2019 by Joseph Rose
After an expensive lesson and a strange encounter with a salesperson, I've steered clear of The Stereo Shop. I would recommend that prospective customers do the same. In an attempt to support local shops, I purchased what I was told was a fully refurbed and functioning Thorens TD160 MKII turntable in 2018. A refurb of this model usually retails for $600. Stereo Shop charged me $900. It ooked clean and had a new stylus. But through a series of problems including a bad grounding wire and faulty motor, I quickly learned that we had different ideas of what it means to refurbish HiFi gear. After repeated frustrations with the turntable, I wound up trading it in at another shop for half the price last month. I had also ordered a new McIntosh integrated amplifier from the Stereo Shop, but they told me it would be weeks before they could get it. I soon learned that a shop up the highway had the same integrated amplifier in stock. So I exercised my right as a consumer and cancelled the order at The Stereo Shop. Still, I told them I would take the Thorens turntable. When I went to the store to pay for the turntable, the salesman said something to the effect of "I'm not even supposed to be selling this to you. The owner of the store is mad that you cancelled the order for the McIntosh and told me not to sell anything to you." What? Seriously? Pretty strange and arrogant. I've done the owner a favor and not returned to spend my money there. I wish I would have just walked away from the Thorens turntable, too.
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July 2019 by John W Devine
Been doing business here for 45 years !!!!! Wouldn’t consider anywhere else ,,,, honest , informative and certainly worth the trip