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November 2023 by Eunice Hernandez
It's clear very few of the staff are about customer service, the rest are here to socialize. You are better getting yourself a burner and buying minutes than starting business at this location. Didn't help me with anything.
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October 2023 by John Rosado
These 3rd party Tmobile stores need to close down, they make the actual good ppl of t-mobile look bad.
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August 2023 by Amber Cochran
Please do not go to this store. Very bad customer service.
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August 2023 by Tylon Brooks
Customer service is the worst should not lie over the phone
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June 2023 by Stan Welch
My wife and me and our son were there to get Two phones, First the Guy kept giving us different prices for the two phones, And finally came to a price, But why do I only have a Cord and No Block for my Charger ????
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April 2023 by Victoria Rodriguez
At a minimum acknowledge the customers walking in. 15 minutes standing around and not a single employee said a word or even looked up.
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March 2023 by Chansler Laurore
I went to Tmobile at the Walmart Plaza in Hartford and my experience with Angiecely was beyond phenomenal. Angie was professional, transparent, most importantly patient with me. She provided exceptional customer service. I'll definitely return to that store because of her. Thank you Angie!
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February 2023 by Yira Roldan
Horrible, horrible experience I do not advise no one to go there. My husband went to return a device and all the employees did was pass the situation to 3 different employees before they told him that they would not take the device back. The employee Angel clearly can see that corporate is allowing me to return device and still didn’t took it back. My husband left and as soon as I called T-Mobile they told me that was unacceptable. I am a loyal customer of T-Mobile for over 10 years. Management needs to get better training to the employees. Unprofessional for sure.
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December 2022 by Nancy Mercado
In all honesty I couldn’t ask for better help with two of there employees Angie/ Manny Angie understood my concern with another carrier that I had she did her very best to help me with everything today I stop by the store again and Angie was very busy. Today Manny attended me and he also understood my concern I was very blessed to have these employees help me with my concern as mother grandmother auntie I couldn’t ask for better service.Stop by the store today ask for for one of them trust me when I say they help they went over and beyond thank you once again
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September 2022 by User1 Player1
Employees be chit chatting with people. So it’s takes forever to get service. They never try to help you save money. Overall t mobile service and their employees are trash
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July 2022 by Maya Miller
Great service
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March 2022 by Sherene
Love love this T-Mobile store, most of the employees are very friendly, Christian thank you for helping me with my upgrade, I was a bit skeptical but you made me feel comfortable,you assured me that everything would be fine.There is Also another girl who applied my daughters screen protector, i forgot her name but I just wanna say a big thank you! You guys know how to make a customer wanna come back.
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August 2021 by Clar Chan
The service was great an super friendly I love this store a lot more then the one that is currently "closing" definitely recommend was helped by Alex
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February 2021 by Felix Mangual
Good service ?
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March 2020 by Carolyn Daley
Nice phones
