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October 2024 by Arlene Dixon
They were kind and friendly customer service was great. Wait was not extremely long.?Will have my business all the time.
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August 2024 by Jessenia Gonzalez
The work was fine, workers were nice enough. Took off two stars as I had a Groupon to cover my full synthetic oil change service and was charged an additional $15 for “extra oil” and sales tax. The tax whatever I guess even though no business has ever charged me sales tax on top of the Groupon that I already paid sales tax on. But I’ve gotten my oil changed in this vehicle multiple times with multiple different businesses and two of them through Groupon, and no one ever charged me an additional fee for extra oil before. Also waited over an hour for a simple oil change despite having an appointment at 8am when they opened because they didn’t make sure they had all the materials they needed prior to my appointment and had to go get them apparently.
Update since the owner responded months later?: Hi so if that’s the case I think it would be good practice to increase the price to an amount you can afford to offer to your customers rather than surprise them with an additional charge on the day of service. It’s a bit strange to expect people to read through fine print on something as simple as a oil change or haircut coupon. I believe that’s likely why despite years of using Groupon for different services in various industries you are the first business to ever charge me separately for anything at the time of services rendered. Because it looks bad from a consumer standpoint and is frankly just bad business. Also I like how you just completely disregarded the part where it somehow took an hour to complete an oil change. I wasn’t expecting 10 min, I know it’s not valvoline. But I have changed oil before and it absolutely does not take more than 30 min, and that’s if you’re dragging your feet. You should take walk ins if having an appointment doesn’t guarantee timely service. Or you should make customers aware that their service may for some otherworldly reason take double the amount of time it would take any average functional person to complete.
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July 2024 by LoveGma7 McClendon
Gift of gab
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July 2024 by Mary Ann Cyr
Excellent service. Kind and thorough. Everyone is helpful and honest. Very happy with service.
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June 2024 by Chastity
First time customer came in for an oil change. I used a Groupon and made a same day appointment. I was able to be seen within a few hours of calling. I was in and out relatively quickly. I had a question about my engine light being on and needing it checked at a future date. Jorge I believe, came out and explained the future procedure, what it would entail- and the next steps towards my emission check. During the oil change- he did a complimentary quick systems check and narrowed down my emissions issuee. The receptionist was also very patient, kind and knowledgeable. The parking is a bit tight but the overall experience was smooth, personalized- and well worth it.
I appreciate the people who made time to see me today and to give me knowledge and encouragement with my vehicle that needs work. God bless you- and keep being amazing!
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June 2024 by sara wentworth
I brought my car in to south green auto today and they found the problem and fixed the problem. I am very pleased with them and will go back
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April 2024 by Nancy Nelson
I have used South Green Automotive for different issues with my vehicle and no matter how small the problem, your treated the same no matter what. They call you by name, are up front with their pricing and honestly make you feel like family. Thank you guys, you made my day
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March 2024 by Nate D
They were able to get me in for an oil change on the same day. I’m sure I just was at the right place at the right time. But it speaks volumes as to how quickly they’re try to get you in.
The service was way quicker than “Valvoline Drive Up”. The customer service was top notch. Everyone was cheerful and made me feel they were happy I was there. They communicated clearly, concisely, and were detail oriented. The waiting room and single person restroom were both so clean, quiet, warm, and showed pride and respect in what they’re doing for their customers. I was impressed and I think you will be as well
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March 2024 by N D.
They were able to get me in for an oil change on the same day. I'm sure I just was at the right place at the right time. But it speaks volumes as to how quickly they're try to get you in. The service was way quicker than "Valvoline Drive Up". The customer service was top notch. Everyone was cheerful and made me feel they were happy I was there. They communicated clearly, concisely, and were detail oriented. The waiting room and single person restroom were both so clean, quiet, warm, and showed pride and respect in what they're doing for their customers. I was impressed and I think you will be as well
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March 2024 by Craig Jackson
Great customer service respectful
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February 2024 by Liam
Good work but I experienced a long wait (10 days for a gasket change) due to employee busyness and lack of Euro specialists. Not only that my car had a black and mild cup in it with ashe everywhere.EDIT:- If you own a luxery car or a high msrp car, bring it somewhere less rachet.- They dont give af about your car quality
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January 2024 by Eliott
I only take my car to South Green!
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January 2024 by Eliott Rodriguez
I only take my car to South Green!
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January 2024 by Zahir Rentia
Great people and great service.
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January 2024 by Bobby Maye
South green auto is where you should take your car if you want an honest, straightforward experience. These guys are great. Specifically James. He took me into the garage and showed me exactly what was wrong with my car. He explained what he would need to do to fix it. Then he worked with my warranty company, and ended up having all my repairs covered by them. This is the only place I’ll bring my car from now on, 10/10 experience
