“This is a giantic U-Haul facility. It's clean and neat.
There is a clean bathroom here.
A worker who was helping seemed a little irritated at the beginning. She was eating when we approached the desk. We did say that we weren't in a rush and asked to please finish eating, but she decided to take care of us first.
Overall, it was a normal experience.
Good location
Hartford, Connecticut”
“My husband and I had a great experience at U-Haul because of the great service we received from Lucy! From the beginning, she was kind, helpful, efficient, and knowledgeable. She made the check-in process painless. She even went the extra mile of helping us find our truck. If I owned my own business, I would hire her. U-Haul is fortunate to have such a wonderful employee!Thanks again Lucy for being so kind and efficient!”
“Can't say enough about the excellent customer service we received at Capital Ave. We so appreciated the professionalism,and fast service throughout the whole process. Thank you!!”
“Awesome place! Felt welcomed and the Manager was the one to help us with figuring out our access code & the best route to get all our big furniture in, even gave us a tour of the suggested pathway. Really appreciated that.”