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“This is a giantic U-Haul facility. It's clean and neat.
There is a clean bathroom here.
A worker who was helping seemed a little irritated at the beginning. She was eating when we approached the desk. We did say that we weren't in a rush and asked to please finish eating, but she decided to take care of us first.
Overall, it was a normal experience.
Good location
Hartford, Connecticut”
“The customer service and efficiently of this Ryder location is amazing!! We desperately need a truck and within hours we picked up. Staff is extremely friendly and very helpful!”
“I had a great experience renting from Penske. I had a 1,000 mile trip across the country, with this location as my drop off. The 16 ft truck was a 2023 in great condition, and it drove well. I had no issues with dropping off. Haley was kind, professional, and efficient. After issues with other companies, I will only be renting trucks from Penske from now on. Their fleet, employee fairness, and prices are ideal.”
“My husband and I had a great experience at U-Haul because of the great service we received from Lucy! From the beginning, she was kind, helpful, efficient, and knowledgeable. She made the check-in process painless. She even went the extra mile of helping us find our truck. If I owned my own business, I would hire her. U-Haul is fortunate to have such a wonderful employee!Thanks again Lucy for being so kind and efficient!”
“Can't say enough about the excellent customer service we received at Capital Ave. We so appreciated the professionalism,and fast service throughout the whole process. Thank you!!”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“The front desk attendant Carter was extremely helpful for my team. We were in need of a rental truck for immediate service and Carter was able to expedite our entry given the circumstances to get us a rental within minimal time. His service was great and his attitude was extremely friendly throughout the entire process, and I would recommend working with him if he is available!”