February 2024
Called to see if they were open... only to walk a mile to a closed branch. One could only imagine if there is going to be a closure YOU WOULD LET YOUR CLIENTS KNOW IT!This lack of communication is exactly why no one actually appreciates this bank an would rather go back to peoples.
December 2022
A trainwreck on top of a shipwreck. Waited on hold for over one hour for a supposed fraud over a Zelle payment. The only fraud involved is the M&T fraud department.
September 2022
I am not able to set up mobile banking. I went into bank and the whole website was down so they couldn't help me either. So frustrating ???
