September 2021 by Darrin Sheridan
Pizza needs to be cooked more but the sauce was outstanding
July 2021 by Jennifer Lacoste
Everything we ordered was delicious made right to order great customer service one of the better experiences I've had it a pizza parlor in a long time so I give I give Papa John's a 10 out of 10 rating for cert customer service and quality food
July 2021 by Jolie Gonzalez
Pretty good service for the location. I mean people would think not because of the neighborhood but one of my fav spots.
July 2021 by Pasta T.
As picky as I am about my experience I would like to give 5 stars to the 7 crew members that have to work in such poor conditions. The establishment has leaking ceilings, peeling plastic keypads, and lacks uniforms, mask, gloves in the middle of the "hood" and they still managed to provide hot picture perfect fast food. The staff was nice despite looking worn down and the poor delivery guy drove away in a red jollopy of a car pushing his way through his shift. They had time to train a young "know it all" on the pizza table and the cashier handled the soda thief the best way he can as a member of the community he serves. It would be easy to over look everything I observed but it all made sense and 5 stars goes to everyone making an honest dollar. The owner needs to give this crew a raise, provide a reliable vehicle for deliveries and repair everything I saw was a safety and healthy risk/ violation ASAP!
June 2021 by Quick bargain
Lucky to have this location in business the only location left in hartford. there is no other location from hartford to western Massachusetts. Most of the locations closed after the owners passed racial comments in this area.
June 2021 by Malcolm Freeman
I got the stuffed crust pizza! ? It was good ??
June 2021 by Sarah Siameh
The order was mostly good. The pizza looked right but I ordered cheese sauce and pizza sauce and paid for it as a side. The people who made the order did not give us the sauces I paid for so I send my husband in to get them. The person at the counter argued back and fourth with my husband about putting the sauce in. And lied s d said he had given us the sauce and then refused to give my husband the sauce until he paid for it again. I honestly believe that the worker profiled my black husband and that’s why he refused to give him the sauce. It costs the company virtually nothing to give a paying customer extra dipping sauce.
May 2021 by Paul McCann
Great food, and services are fast. Location sucks. Wish there was one in West Hartford.
May 2021 by Joel Isaac
The delivery driver hit my parked car and took off. I went and told management. They said they new nothing about it when the damaged Red Honda was parked outside. So now I'm out a vehicle, now I'm forced to take my kids to school on the city bus and the same to get to work.......
April 2021 by Roger Brown
I ordered a lunch for a business meeting to be delivered at 12:00 noon. The meeting ended at 12:40 just when the pizza was arriving. I called the store for an explanation and they told me the manager came in 40 minutes late so my order was 40 minutes late. I called corporate to lodge a complaint they said they would resend the order at no cost on another date and we chose 7 days later at noon. Did not receive the pizza at noon or at all. This time I was smart enough to set up a dominoes delivery that was on time, hot and complete. I will never use papa Johns again because of their horrible customer service.
March 2021 by rob giove
Delivered from here smells so great
March 2021 by S R
Good deals for average pizza. Since there is no pizza hut around me anymore this is my go to for good deal when I'm around and craving pizza.
March 2021 by chris irzyk
Great spot for late night pizza, never had an issues always fast and reliable
March 2021 by Eunece Smith
I called to find out what was going on with my order. I was told that I didn't answer my phone. I explained that I didn't receive a phone call. The person who answered phone then said that I gave them the wrong phone number. They said I gave them a phone number starting with 413. I don't have a number starting with that. I proceeded to asked why the driver didn't leave the food on the porch since its a no contact delivery? The person said the driver had to check and verify I.D. They didn't do that in the past when I ordered from them. I never received my order. The driver didn't even attempt to deliver it. I physically checked outside on my porch and on my security camera. I won't be ordering from them again.
February 2021 by Denise Matos
Be aware of these people! do not come to this place to get pizza last night I order pizza from this dirty place and FOUND A HAIR ON MY CHEESE PIZZA SO GROSS AND ANOTHER THING THE STAFF DOES NOT WEAR THEIR MASK PROPERLY SO PEOPLE PLEASE BE AWARE OF THAT!