-
January 2024 by Stephen Shamroth
Excellent experience. Great people to deal with.
-
November 2023 by Rebecca
Worst communication I’ve ever dealt with. Been 2 plus months waiting and calling and still nothing! This has happened with 2 separate projects now. TERRIBLE
-
November 2023 by Diane Cohen
I had a most positive experience with Marc's Appliance. From the moment I entered the store, the staff was helpful without being overwhelming. They provided all the information I needed to make an informed decision about the washer and dryer that would suit me best. Moreover, they matched the online price I found. The delivery team, was comprised of friendly, efficient, and adept individuals, who successfully delivered and set up the washer and dryer in a timely fashion. I would defiantly recommend Marc's Appliance Warehouse.
-
October 2023 by diane zannoni
I had my dishwasher serviced. Arranging an appointment was easy. Mark showed up during the arranged time and fixed the problem. I am so tired of people not showing up or my having to wait weeks to schedule work. This experience was the exact opposite. The people in this outfit are nice, friendly, and competent and I would use them again. Thanks.
-
October 2023 by Matt Kleza
We couldn’t have been happier with our experience at Marc’s. From picking out the best range for our needs to delivery, everything went very smoothly. Staff at the store was friendly, professional, and knowledgeable. Delivery crew was friendly, professional, and efficient arriving with everything necessary for a speedy installation.
-
September 2023 by Odette Rivera
Awful!!!!In all honesty terrible customer service. They do not follow thru with what they say but it's nice to pocket the money and then avoid people's call.
-
July 2023 by B. Warriner
I spent over 1k on an appliance here. I wanted to go with a local place instead of the big box stores. The experience was not at all what I was expecting after reading all the positive reviews.1. I ordered online the in stock appliance I wanted and waited for them to contact me by the next day to arrange delivery. They never called so I called them. I was put on hold long enough to be sent to voicemail. I called back and this time I got the delivery arranged.2.i then received a call shortly after, telling me that the appliance I ordered wasn't in stock and did I want a different model. I asked for the one available in another color. I was informed that it would cost me more. Ok, whatever.3. On delivery day, I get a call before noon about delivery arrival even though I chose a noon to 3 window.4. Guys arrive. They barely say 10 words to me through the delivery. I asked them to put some vibration pads (made specifically for LG washers and dryers) under the washer but they wouldn't and said it didn't need them. I then did it myself later.5. THE DRAIN HOSE IS TOO SHORT to reach the drain pipe (only about 5 ft from hose outlet. The INSTALLATION guys had no extension on hand and I'm left with a washer I can't use until I go out and find the parts that work for it. Email to Marc's regarding their advice on solution and parts didn't receive a reply. I think this is completely unacceptable. Installation techs ought to have accessory parts on hand for the very common issues like this. The impression I got from them was that they really didn't care about anything other than getting out of my house. (and this was a delivery with no stairs, no corners, very easy)
-
May 2023 by Nancy Falletti
More than satisfied with my refrigerator repair. Fair price, was educated about what the issue was and it was fixed rather than getting a run around.
-
May 2023 by Anthony LaSala
We use Marc's for all our appliance needs including repairs. You can't beat the prices when they match or beat everyone and Marc always stands behind the product/service. It feels great supporting a local business. It also feels great knowing that you can always call and he will be there to help with any need or problem. Marc is so passionate about what he does, its easy to fall in love with this business.
-
May 2023 by jermaine lewis
Excellent service, Marc came out to look ar my moms fridge, he was very friendly and very honest. He is a great person. I would recommend to anyone
-
April 2023 by Kim Leung
We bought a stove from Marc’s and the whole process was easy peasy. Delivery went smoothly and we’re very happy with our new stove :) We bought a fridge earlier this year from Lowe’s and had a bad experience, so I’m glad we went with some place local this time.
-
March 2023 by Christi P.
We were very happy with the service provided by Marc's. The salesperson was very knowledgeable. We needed someone who knew what they were doing since we needed an unusual option to vent our dryer through the floor.We were amazed at the professional, efficient and knowledgeable service by the people who delivered and installed our dryer. This was many steps above the typical delivery person at the big box stores.
-
March 2023 by carrie sonne
Marc’s Appliance is the best! My elderly mother had her large sub zero die and I reached out to Marc’s at 5pm on Thursday. The next morning Jason arrived with a loaner and measured the space and gave her several great options of what would fit. The service is truly amazing and appreciate beyond words helping my family as I don’t live in town. Nothing is better than supporting a local family business especially when they go above and beyond for customers! Thank you very much, Marc.
-
March 2023 by Don Malinowski
Courteous service. Knowledgable staff. Fair pricing. On time delivery. What else do you need. Go there if you need appliances.
-
March 2023 by Steven Goodwin
Marc’s is fantastic. Our gas dryer died on us. We went to one of the local box stores and I picked out a dryer completed the transaction. This was a Tuesday, they said they would deliver Friday. Thursday night rolls around and I get a call from them telling me that they don’t have it yet and they’ll deliver Monday. Same thing happens again only that Monday morning. I was really upset about that especially since they wouldn’t give me a day for delivery. I canceled it and got my money back. I went to Marc’s they were super responsive and they promised it would be delivered on the following Wednesday. They tried to deliver it but it wouldn’t fit into our house. They brought it back to the warehouse, when I got there they helped me pick out the correct sized dryer and they delivered it on that Friday. The dryer is great, Marc’s service is great. Local companies for the win! I highly recommend these guys!
