-
November 2023 by Ernesto Perez
Very bad experience and it only gets worse. Took my car in to mount and balance 4 tires with alignment. Picked up my car from service and when i got home noticed that they only mounted 2 of the tires. Went back to have them finish the job which they did. Then they messed up and scratched my rims. The dealer verified that they caused the damage and had someone fix the rims. That job wasn’t that great either. The rim still has imperfections from where they messed it up. The general manager said they would repaint the whole rims, but when i spoke to the gentleman that does the rims he said they only touched up the spots that were messed up. Would never take my car here again. ill take the extra 15min drive to manchester.
-
November 2023 by Demi R.
This place was really good before but their service is getting trashy, who ever is working on the cars is not performing the work correctly. I went for an oil change and left with my car feeling heavy, and smelling like gas. Let me mind you that I was at the place for about 3 hours with an actual appointment. Filters where place wrong etc. then they told me that out of courtesy I would have a free oil change on the house I went on Halloween to get my oil change and can u believe nothing was recorded in their system. My car feels really heavy like I need to find a new place for business
-
November 2023 by Lovis Evans
I want to thank my best salesman Ken at liberty Honda to get my beautiful 2024 HRV EXL perfect car for me love it!!!!
-
November 2023 by Judith Brown
Best salesman ever! Ken of Liberty Honda Hartford I love my CRV EX!!!
-
October 2023 by Afsana Kamal
The service was very friendly and easy! Christian explained every detail of the trade with ease and made the process very smooth! He tried to get me best price that suits me! All the staff members were friendly and welcoming!
-
October 2023 by luis Soto
I want to start by how disappointed and unsatisfying I’m I have trusted this dealership with my vehicle I take good care of my vehicle from keeping it clean to keeping it up to date on service… few months back I got a oil change done everything was perfectly fine I go back for my 3,000 mile oil change the technician told me there was a issue the the last place I got my oil change done they over tighten the oil drain plug !! So Salesman Scott brewer tried to have me believe that I had either to get a bigger size plug that only lasted a few oil change recommended that I get oil pan done….this all came in shock to me I told scott that there’s no way I can pay for something that I did not do Honda liberty was the last place that did my oil change … so they looked into it and they took full responsibility into fixing it a week later after the work my vehicle started making clunking noise so I made appointment to get my vehicle checked out A.S.A.P but the only appointment they have a moth’s apart … so I got rid of my vehicle and went elsewhere…. People please keep a eye out on your vehicles and double check their work you don’t know what goes on behind those doors….is not fair
-
October 2023 by nagendra ngl
I recently had the pleasure of working with Scott Brewer at Liberaty Honda, and I couldn't be more impressed with his professionalism and dedication to customer service.Scott went above and beyond to assist me with a car issue, and I was truly impressed by his knowledge and expertise. He patiently explained every step of the process, ensuring that I understood what was happening with my vehicle. It's evident that he takes great pride in his work and genuinely cares about his customers.Not only did Scott help me fix the issue with my car, but he also took exceptional care of my vehicle throughout the service. His attention to detail and commitment to excellence were evident in every aspect of his work.I can confidently say that Scott is a remarkable service advisor who deserves all the recognition for his outstanding work. If you're looking for a professional, trustworthy, and friendly service advisor, I highly recommend reaching out to Scott at Liberaty Honda. He's the kind of person you want to entrust your vehicle to.Thank you, Scott, for your exceptional service and for going the extra mile to ensure my car was in the best possible condition. I am grateful for your assistance and look forward to working with you in the future.
-
September 2023 by Wilson Albornoz
Very grateful with the service and the help that William provided during the process of getting my new car. From the beginning they gave me all the information to make the right decision. Thanks Liberty Honda and specially to William! Very happy with my purchase!
-
September 2023 by Eric Blumenthal
I worked with Amnon Udi and it was the best experience I’ve ever had car shopping. He was very professional and friendly. He made it easy for me to make my decision to move forward. He is very knowledgeable and went above and beyond in assisting me with all my needs.
-
August 2023 by kim
I just purchased an Accord Sport Hybrid at Liberty Honda. I had the pleasure of working with Robbie Wakefield and Marissa Monti, among others. Robbie was my sales representative. He is reliable and I felt I could depend on him. I never felt rushed or pressured. He was genuine. He is a true professional and he knows his cars!Melissa was the business manager that assisted me. She was pleasant and did not rush me. She knows her stuff about warranties, financing, and everything in between. She did not try to sell me anything. She outlined my options in the most professional manner. I did not feel pressured in the least. If I had a question, she knew the answer. She was welcoming.I recommend Liberty Honda.
-
August 2023 by Chris Sherer
My wife and I were helped by Christian and he made it a great experience. He was engaged and understood what we were looking for. We felt like we had a comprehensive understanding of not only what Honda has to offer, but the dealership as well after speaking with him. Great all around.
-
July 2023 by Elias Santiago
Scott and the team were most professional and helpful. He recommended timely services without being pushy or overbearing allowing me to make informed decisions and was just kind all the way through. I appreciate that the work was done well, explained in detail and I was kept in the loop along the way via text. I’ll continue to recommend Scott and Liberty Honda of Hartford! Thanks again!
-
July 2023 by Andre Stavis
I just came in to see a vehicle with Branden Velazquez. Even tho the deal couldn’t work on my end. I couldn’t be more happy with his honesty and level of service. He’s a straight shooter and one of the better sales person I’ve had in a long time. He also took his busy time out to teach about credit etc to help me in the future. I will be back in a few months.
-
June 2023 by Pamela P.
i'm not usually a fan of dealerships to get my car worked on, but I trust this dealership and I think they're reasonably fair. I had a good experience today, especially with my advisor, Scott, whom I would recommend.
-
June 2023 by Austin Adil
Would recommend them to everyone I know, they treated me amazing and had the best deals!! The sales person that sold my dads car in 2001 was still there, and even had the ledger still! Whatever they tell you, they hold up their side of the deal. Justin was super helpful and got me in and out of here with the best price possible! Then Rocco helped us out with the super quick registration and I couldn’t have been happier. 100/10 would recommend this place to everyone
