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October 2022
Used to be able to go into the East Hartford store and they would help you find what you need. Now it’s “Will Call” and they won’t go out of their way to help a customer. Customer is what gets you your cheddar. Self-centered business model will kill your business.
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October 2022
Poor customer service a little disorganized kind of surprised it was never like that before
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October 2019
The gentleman behind counter spent nearly 20 minutes helping me find a part that they don't even sell, additionally he was able to help me better plan my project with his knowledge of rigging. A customer service experience to remember