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January 2024 by Eric
I visited last week. Nice people at the front desk but there is a locker room attendant. Older black gentleman. Very rude, nasty cocky. They definitely should replace him get somebody with compassion. I'm sorry you really should. The guy is rude. Ask around
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January 2024 by maree rogers
I visited the facility with the intention of changing gyms.Unfortunately,the gym leaves much to be desired:Parking underground was creepy for a female.No handicap parking area.Your ticket is validated inside of the YMCA for 2 hours for $2.00. Over 2 hours, you pay extra.They check your state issued ID against the sex offender list and make you fill out pages of a long form, which made no sense!The pools sauna and steam room are on the bottom level of the 3 story gym. Elevator avaliable but use is controlled by certain staff.I Felt like I was inside of a maze.I'm sure one gets used to it. The facility left me feeling less than welcome!Positives:It is state of the art.Clean.Great equipment.Free classes.
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January 2024 by Arben Pali
Rod is great! Thanks for making my workout smooth. Keep up the great work Rod!
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January 2024 by Dan P
Rod is very professional, always ready to help me out. He has beyond mastered his customer service skills.
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January 2024 by Agron Pali
Rod was very accommodating. Place is very clean. I’m impressed
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November 2023 by A L
The gym and facilities are great, but I put 2 stars because Rod, guy who works front desk. Is incredibly inappropriate. He hangs in the locker rooms naked on his shift, fooling around with other men, and makes advances towards me and other men. I turn him down many times, I don't judge, but it's highly unprofessional and makes me afraid to be seen by him. And then he says my name all the time and it makes me uncomfortable, we never actually met and I'm aware he sees my info when I check in, but it feels dangerous. He knows where I live and it's scary. Always avoiding him by going late these days, but when I do see him, it's incredibly uncomfortable and I get panic attacks. Someone needs to have a talk with him.
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October 2023 by Joy Sajimon
I really wanted to tour the facility and potentially get a membership of it and had all the equipment and traffic that I was looking for. However, I was offered day pass of $18 which is ridiculous. Very strange that they can't do a 1 day trial even when most if not all gyms will offer one.
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October 2023 by Tammy O.
Very expensive! I had a unacceptable experience today when it came to paying my gym bill. I will consult Laura who I believe oversees the downtown YMCA gym and Maureen who is the part of corporate and regards to an unauthorized payment made by. By Lorraine with my credit card that was unauthorized I was never given an explanation of my monthly payment and when I asked Lorraine why she charged my card an additional $30 she simply dismissed me with her behavior and communicated to me that I said I was going to pay my monthly bill and that was part of my monthly bill which was a considered late fee that she never communicated to me my bill was due on the 1st which is Sunday and they are not open so I paid today which is the 2nd and Lorraine charged me an additional $30. And never got my authorization on that! I will be speaking to Laura and Maureen about this issue we will see if this will be resolved and I will keep you posted! $97 for a monthly fee payment not acceptable!
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September 2023 by Gregory Cleveland
I give it a 1 because it's nothing like the old YMCA across from Bushnell Park. They used to rent rooms....And they got away from that with the new YMCA
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September 2023 by Breanna M.
This YMCA has a lot of great amenities from the pool/spa, cardio equipment, free weights, etc. The staff at the front desk is friendly and always greets everyone upon entering. They have all of the equipment you need to complete your workout.
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August 2023 by Te'
Not my favorite Y. You have to make reservations for almost everything. And the older black dude at the front desk isn't the most pleasant person to speak with. With his fake smile and condescending personality. Other than that it looks nice.
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August 2023 by Te' G
Not my favorite Y. You have to make reservations for almost everything. And the older black dude at the front desk isn't the most pleasant person to speak with. With his fake smile and condescending personality. Other than that it looks nice.
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July 2023 by Melana Sachpatzidis
I'm a new member to this gym and greatly appreciate the updated equipment, quietness in the mornings, and amazing cleanliness. It's great to have a gym right here in downtown Hartford that has a steam room, sauna, and hot tub. Great way to wind down after any gym sesh!
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July 2023 by TEE FOODIE
My favorite place ever to work out ! To expensive! I recommend going to get a membership at any other YMCA cause it's $50 cheaper then you can still frequent the down town location as much as you like! You pay $30 for membership at all the other YMCA facilities you pay $70 at this YMCA! Hands down clean state of the art equipment! But really to expensive!
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June 2023 by Migdalia Holtan
I was thinking of putting my child here but when I saw they celebrated PRIDE MONTH I was like nope no way sad but I’m not letting them groom my child it might be a place for all but not for Mine!!!!!
