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March 2024 by Jocelyn Torres
I went to this location today and watched the manager scream at the employees so disrespectfully and argue with a customer because he said she needs to learn some respect … this place is unacceptable coming from a manager .. this was very unpleasant to see I was ready to offer all the employees new jobs !!!!
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February 2024 by MAC WIT DACHEESE
I used to hate this location. Food was always cold n old.i gotta say they really stepped it up and are trying. Second time this month dining in. The food was super fresh . Super hot, fries fresh hot and crispy. Got to give credit when it's due. My burgers and nuggets where so fresh. Both times i went around 3pm. Hopefully they'll keep it up .
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February 2024 by Carlos Rodriguez
Had a bad drive thru experience. Went through the drive thru with my girlfriend to get food. When she tried to place the order the employee said something to her that really upset her. She ended up not placing her order and drove off. her day was ruined from that little exchange. Please be more careful about choosing your words in the future.
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February 2024 by Frances Muniz
The candied bacon whopper is the best burger they have, the combination of the bacon jam and garlic aioli is delicious, just melts in your mouth.
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February 2024 by Kechia Giraud
I placed two online orders.They was both different.They told us to pull forward. We waited about 25 minutes for the food. When they finally came out, they only brought me 1 order. So o go inside to ask for my second order and was basically accused of lying about not getting my 2nd order. I get it its hectic sometimes. But this is nit the 1st time this BK takes forever, the workers seem miserable and on something. By the time my 2nd order was done my 1st order was cold. I contacted Customer service through email asking for a Refund, they offered me coupons instead. On top of my cold food, the food preparation was done incorrectly. I have tried to give this place a couple of chances, but they never seem to fail. I'm not the only one who has had issues with this Location. According to reviews this happens frequently. It's unfair to customers who have to go through this. Something needs to be done. Hire a whole new staff or investigate that Location. This is ridiculous.
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January 2024 by Tim Chambers
I love my Burger
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December 2023 by Jay Sanchez
Had an excellent drive thur experience tonight Martha has great customer service she was very helpful and polite it’s been a long time I haven’t had good customer service in fast food drive thur she deserves 5 stars most definitely.
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November 2023 by Alex James
Ordered 2 meals through the drive-thru (almost 30$ for smalls), and they had me pull over after I’d paid and wait over 20 minutes for my food to come out, and it was still wrong. There were two other cars pulled to the side waiting. It’s just ridiculous here. It’s listed as fast food, but this place is NEVER fast. Avoid it if you can!
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November 2023 by David Tomassi
Never come here. Employees are either so stoned or just mentally challenged. Wait 20 min for food and still not right. They need to be
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September 2023 by Hutsul69 G.
I stopped for a coffee and onion rings, I got the onion rings right away but I had to pull up and wait for the coffee. They gave me a separate bag with cream and sugar. I expressly ordered a large coffee with cream only so why the separate bag? I took the coffee when it came and drove home. I popped open the coffee to add the cream. The coffee was not even black, lukewarm and very weak. I took two sips and poured the rest out. The worst coffee I've ever had. It was like they poured a small into a large cup and added water.An earlier time I ordered fries and soda. I gave the cashier a five but she didn't know how to give me the cash back. Same place, same bad service. On New Britain Avenue
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September 2023 by Emily Hernandez
the customer service is really good , their so nice. the food is ok but order is always accurate :)
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August 2023 by Romario Smith
This place is a dump. There always slow. The employees seem to always have an attitude. Worst of all cashing me out at the drive-thru and then having us wait for our food. Absolutely appalling! Never will I go back to this place.
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June 2023 by Cara P
After a trip to Costco where my husband and I decided to pass on the $5 while chicken we ended up at BK. This BK is by FAR the BEST one in the state, maybe the best I’ve been to in all the states I’ve ever visited.The employees were super pleasant and the food was piping hot! 10/10 recommend this BK after every Costco haul.
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June 2023 by Jenn Hack
My boyfriend and I came to the drive-thru once before and I will tell you the first experience says nothing about this location after we've left this this location this time. Vanessa was amazing. Her customer service skills was phenomenal how she spoke with us and how she provided us phenomenal customer assistance the food was hot and fresh. Thank you Vanessa. Keep up the good jobParking: It was fine
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April 2023 by almighty empress
The woman taking the orders had a terrible attitude and was constantly rolling her eyes when asked questions. Not a place I would go to again.... and was rude when I asked for my
