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“Had a fender bender and my left rear bumper was in pretty rough shape that parts had to be ordered to fix it. They dealt with the insurance super easily. I just dropped off the car and a week later it was all sorted. Super friendly and professional staff who want to make sure your car looks like new.”
“Hector Morales was my service advisor. He was courteous, professional and knowledgeable about the issue with my 2023 Ioniq 5 SEL and the service recall that brought me to dealership.
After the car was repaired (I waited about 70 minutes), he asked me to contact him if the repair did not solve the problem. He said he would schedule a new appointment and provide me with transportation.
My experience with another local Hyundai dealer was very unsatisfactory. Lia made getting the car fixed much less stressful.”
“The service of the vehicle was done well, fast and efficient.
It was our first time there, no one told us where to go in the building and we were told to get out of the way by one of your service people.
Your service people left grease on our floor mat.
Hunter spent time with us regarding a Bluetooth issue and he was great, however, he was supposed to have someone contact us concerning the issue, never heard back.
Overall, not excellent.”
“Great service. Austin maintained great communication while my car was in service for 2 days. Very knowledgeable. He should be in sales to be honest. Great experience.”
“At Ace Auto Body Shop, their work is outstanding and they have excellent customer service. Kevin & Dustin are both very welcoming, making every customer feel comfortable during the entire process from beginning to end. I highly recommend Ace for all of your collision wants and needs ?”
“Highly Recommend!!! I visited 3 shops after getting in a collision in my truck and I couldn’t be happier that I chose to go with Metro. Dominick is a great guy and does amazing work. They were easy to communicate with and took care of everything with the insurance company. My truck came back looking better than before I got in my accident. Will be referring to all of my family and friends, thanks again Metro!”
“My recent encounter was good and my service from Axel was very professional because he kept me updated on the progress of my order and was available when I inquired about delivery status.”
“My car had been hit requiring body repairs and a rental car - Angelo went above and beyond in not only getting estimates on time, but also with coordinating with the other party’s insurance adjuster and even dropped me off at the rental car company. He treats you like family and takes pride in what he does, I didn’t have to worry about a thing and the entire process of car repajr was made much less stressful. Would recommend him and his shop highly to anyone who needs Autobody work done.”
“I was really in a bind... My rear shock basically disintegrated, but I was able to drive to the service department at Liberty Mazda in Hartford, CT. I showed up with no appointment and the technician told me they were booked solid for the day. However, they were able to fit me in to at least inspect my car. They had to order parts, which would take a day to receive. They offered me a complimentary Lyft service to my home. Luckily a loaner became available and they Lyfted me back to Liberty Mazda to receive it. They fixed my car the next day. It's very frustrating when your car breaks down, but I found this a very hassle-free and pleasant experience. Thank you Liberty Mazda!”
“AAA dispatch willfully neglected my towing request for 12 hours, and I called Friendly. In 15 minutes, Miguel showed up with his truck and delivered my vehicle to my auto shop. Miguel patiently interacted with the office manager and parallel parked my oversized SUV in a narrow driveway with mind blowing dexterity. When I realized that my car key had fallen out of my pants pocket and was back at my house, Miguel drove me back and then personally delivered the key back to the shop. He said my house was on his way, which was partially true. His patience, courtesy, and helpfulness, however, went well above and beyond even high expectations. I give Friendly and Miguel my highest recommendation.”
“My BMW got hit the day before Christmas Eve and I went to get a quote from a body shop closer to me and was given the runaround. So I thought of Ledyard Auto Body, called them up and was told to bring my car right on over. They took one look at my vehicle and despite how busy they were they told me they would get me right in in less than a week so that I can have my car as soon as possible. The finished product was incredibly impressive as it looked like my car just came off the show room floor. I was thrilled to see how beautiful of a job they did. I can’t thank you guys enough and how much I appreciate your attention to detail, professionalism and enthusiasm to fix my car. Look no further they are truly THE BEST!!!”
“Back bumper needed to be re-painted. Lorenc did a great job at a reasonable price. Dropped him a star for being a bit casual in his business practices (showed up 1/2 hour late for my 9:00 dropoff and the place is messy), but result was good.”
“Would definitely recommend this shop, there work is amazing. They were great with color matching my car. The staff is wonderful very kind and they work with you to get you exactly what you want.”
“Needed new side steps for my Ram 2500. Spoke with Eric. He suggested the stainless steal since the black ones I had on the truck rusted and were falling off. Scheduled me for the next day and they look great!”
“All the other local junkyards were a week or so out just to pull a part. These guys (on one of the hottest days of the summer), got it done for me and I picked my part up the same day. Don't listen to the negative reviews- These guys did it right and were A+ for me! Friendly, non confrontational, positive atmosphere. The only thing that could have been better for me as a 1st timer would have been seeing some sort of signage indicating which direction to go once i pulled in. Overall a great experience, I found a new preferred junkyard and the price was very fair. Will be back!”
“Action was recommended to me from my Principal for window tint on my new SUV. My SUV is black and I got the darkest tint legal and it looks BEAUTIFUL! They were very friendly and the work is flawless! They even called me when it was d one and offered to detail my car for half price since I had just gotten my car tinted, and it was spotless. Highly recommend! Gonna bring back my other car and have a remote starter put in and the windows tinted.”
“The team over at Hartford Auto Body LLC treated me like family when my front bumper rusted and fell off due to the flash flood over the summer. Being female student from out of state, working with the guys at HAB was such a refreshing experience.They came out to assess the damage to my car and guided me on how to correct it, even letting me borrow their tools (because I wanted to fix it myself). This kind of hospitality is something I'm used to in small towns but never yet in the city. 10/10 would recommend going to Hartford Auto Body for small-town, trustworthy feel and results you can trust. Will be going to them for future maintenance. Thank you!!Services: Body & Trim”
“Trustworthy place. They have fixed a lot of cars for me over the years and I always have great results. Some of my retired co-workers come back into Hartford just to use these guys. Highly recommend.”
“Accidentally posted on west hartfords buy i Genuinely never had a better experience at a parts store. The young black guy with the gauges(i think he was the manager?) was so knowledgeable, funny, and kind when i had no idea what i was talking about and the shorter hispanic girl was amazing she knew car stuff and was able to translate for other people while working! This place has absolute been getting better. Whatever your doing keep doing it !”
“The customer service was amazing! Ebony is very personable at every interaction be it in-person or on the telephone. Ebony, Lenny and Mario were attentive, patient and responsive whenever I called or in-personMy car was there to be repaired after an accident and they assisted with navigating issues that came up with insurance. Thank you, you all truly went above and beyond!!!”
“Great auto parts store. The staff is friendly and knowledgeable and they usually have the part I need in stock. Thumbs up to West Springfield Auto Parts. I will go here again.”
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“Everyone at this place are so amazing and made me very comfortable fixing my Tesla Y.. From the start, Michelle helped me making the appointments and initiating the process very smoothly. Dan is amazing, continuously communicating throughout the process. I always received instant updates and answers to my every single questions (even stupid ones haha). Full transparency, full explanation, full support I experienced with this shop. I am glad I chose Airport auto body :)”