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March 2024 by Melanie Lopez
Terrible service, the woman always speaking with an attitude without disrespect and I called 3 times because the woman kept hanging up on me.
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November 2023 by Sara D
Excellent. Very helpful and accommodating. Super knowledgeable group
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November 2023 by Walter Jones
Very rude
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June 2023 by James Celestine
Quick oil change and clean environment.
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November 2022 by AM P
One of their trucks took a left turn across the lane I was driving in about 20 feet before the driveway he was turning into. I had to slam on my brakes and come to a complete stop. I followed him into the parking lot to get the name of the company and he began screaming at me. He was behind my car screaming out the window of the truck and got out at one point as he continued screaming at me. Being screamed at is easily ignored but reckless driving is putting people in danger.
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January 2022 by catherine n
Shady business - VERY Unprofessional
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March 2021 by Adam McDonald
Company towed car from a spot it was allowed to be in. They only accept cash and they literally tow your car to an area that quite literally looks like a dump. There are scratches on my car because it was handled poorly and was thrown in a snow bank.
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July 2020 by ryan stocking
So I met Chino through a fellow STI owner who has had work done to his car. I liked the work after seeing a few body jobs chino has done. Chino ended up painting my entire vehicle for a very reasonable price then a year later I took it back to him after a small ding occurred. Great service! Great people! Customer for life!!!!!! Thanx Chino
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August 2019 by dilone Portorreal
beautiful landscape
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May 2019 by Reggie Gonsalves
Great place to get your car fixed professional towing and good customer service I brought my BMW and Mercedes there for bodywork and the job came out great I will recommend my family and friends to go there and get their cars fixed
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May 2019 by javier josefides
Different owner. He does a awesome job.
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February 2019 by Veronica W.
The owner is very sweet but one of his tow truck drivers hit my car yesterday in front of a school zone while I was breaking to because a child was about to cross in front of me with my one year old in the car and the driver never stopped to see if I was ok. I had to follow him to a dump site. He then talked to me ver disgusting and claimed he didn't hit me at all because there was no damage then He told the police and his boss that he didn't know he hit me. He is a liar because he asked me why I breaker in front of him so if he didn't hit my car or know he hit my car then why would you ask why I braked? Then he said he figured I could have followed him to where he was going because it wasn't far from where he hit me. That's twice he contradicted his statement because if you weren't aware you hit my car then why would u say I would follow you and why would you ask me if I braked I didn't want an apology because it would not have been sincere because he was only trying to save his self because he is a little kid who can't aknowledge a mistake and own it he had no remorse towards me who had a one year old he could have hurt or the child crossing the street. Mistakes happen I understand and I don't wish for anyone to lose there job or get suspended but he needs better training. Other employees were asking me " well what do you want us to do ?" Then another one came up to my car after I spoke with the owner who again was very apologetic and sweet and asked me really disingenuous "what damage did you say he did " I feel like the owner should handle situations like this and not people who don't know how to talk to someone with compassion and understanding. If something happened to my son it would be a whole different story and all the culprit was worried about was me trying to lie to collect insurance. He was laughing and rude and honestly didn't care until he was in front of his male coworkers and a police officer. This disgust me and I still can't believe someone would hit a car with a baby in it and not ask once if my son was ok he just had a cigarette and laughed it off then bold faced lied and kept saying if he hit me he was sorry as if I didn't feel my car roll or I would be outside with a baby chasing a tow truck down ... that's f****** sick and inhumane please get a better staff or train them because if I wasn't the one to get hit he would of hit the kid crossing in front of me I'm calling the school today to see if they can give me the video of it
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January 2019 by kass Michelle
Terrible experience they towed my car and I called the same night told me they didnt have it called for a week still the same response.. I thought my vehicle was stolen. Found my car parked at their location a half a year later when I was contacted by someone fr pl m the dmv because they were trying to get rid of it. It was parked at the lot the whole time. There were damages to my vehicle. Worst part, I'm a single mother with 2 children and that was our first vehicle. Winter time lost my job because I couldnt get to work anymore and had to take my kids to school through the city bus. Disgusting service!!!
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September 2018 by Jason Watson
Timely pick up good service May deliver your car back to you after service is done if you're close enough. They also do body work that Master Hand belongs to a gentleman call Chino
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September 2018 by Tya Buie
A very disoriented driver called after getting a call from USAA Roadside Assistance with our job assignment. After slurring and strange questions I could only assume he was intoxicated. He also said we were really far away. He said if I could find someone else to do it let him know. USAA called and assured me that A&N said "They have high standards". I guess that includes the guy from A&N that called yelling at me, and then my husband that his driver passed a breathalyzer. I don't care if he did now, your customer service is unlike no other, in that you don't have any. Thanks for NOTHING!
