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February 2024 by Murdock TheGreat
Decent alterations but the rest feels like imitation. In the end, a mere tailor and not a designer, by any means. Opt for a shop that understands fashion/trends instead of the tired old grandfather look. After all, it's not exactly Ralph Lauren
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February 2024 by Andrea esposito
Valentino Tailors is such a wonderful place. They pay meticulous attention to each and every client and really listen to your requests. I recently had 2 garments made and they were wonderful to work with. I have had body issues for most of my life and I found a couple of great fitting outfits (perfectly tailored for me) are a wonderful way to love yourself through the journey of transition (I am working on losing). But if you are comfortable as you are it’s also a chance to express your individual style and sense of fashion. Enzo and his staff are so nice and professional. Stop in!! They will not disappoint.
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January 2024 by Kevin Phu
I came in for the first time with no appointment and about 8 pairs of jeans i wanted hemmed. Justin greeted me warmly and walked me through the process of measuring and tailoring each pant. He made sure each pair fit exactly how I wanted. They were fast, friendly, and the pants came out great. Lovely experience thank you.
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December 2023 by CECILIA HAN
Beautiful place and the staff were helpful and accommodating. I would recommend going there to have a suit custom made.
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November 2023 by Gretchen Kelly
From the minute we were referred to Valentino Tailors it was amazing experience from scheduling to follow up appointments to alterations! The shop was so accommodating of helping my wife feel amazing for getting fitted for a suit for our wedding. The process was so fun from customizing every feature and they took every detail in consideration. Enzo and his team made us feel so welcomed and went above and beyond! We cannot recommend them enough and we will be back.
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November 2023 by Claire Laxton
I needed a wedding suit at short notice (>6 weeks) and they pulled it out of the bag. Enzo worked with me to create the most perfect made to measure suit. He listened carefully to my vision and gave thoughtful input. Even with an additional rush fee, the final cost was also reasonable. If it’s your first time getting a made to measure, I advise getting an appointment for at least 12 weeks in advance; go in with a clear vision of what you want but be patient and trust them to work their magic! You won’t be disappointed.You can walk in to look around and set up a later appointment (this is what I did), but they are very busy so don’t expect to get their attention without one; they’re appointment-only so that they can give the clients they’re fitting their full attention.
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November 2023 by Mark Noble
The tailoring was comically bad. They produced for me the single worst-fitting pair of pants I have ever owned. I told them the waistline was too tight during the fitting, yet the pants still caused red welts around my waist during the wedding (which was only 2 weeks after I received the suit). The pant legs were of wildly different tightnesses, with the left leg barely able to go over my sock while the right leg was too loose. The stitching of the label onto the jacket was also hilarious, as if a child had done it, with many of the stitches not even entering the label. What a disappointment. Waste of time and money.
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September 2023 by Carl Jr.
Not one staff person greeted me during my 10 minute stroll through the store. Clothing, shoes and accessories looked to be of the highest quality though.
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September 2023 by Andi Shahu
The customer service experience is amazing and the fits/tailoring are perfect. I bought a tux here and have never gotten so many compliments!!!!
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June 2023 by Jenteel P.
I had a great experience with the owners earlier this year. I needed a dress tailored for my birthday and a few items that needed adjustments. At first it was hard to get an appointment because it was near the holidays, so I had to wait a few weeks. In between that time, I looked at other places where I was either quoted super high rates or they lacked confidence in fixing my items. I'm happy I waited because the experience with Valentino's was even more personalized than when I frequented the Hamden location. My items came out great and I love the new space!
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May 2023 by Chelsea Gaglio
I typically do not leave poor reviews but I truly feel that I would be doing other brides a disservice by keeping this information to myself. Valentino Tailors ruined my wedding gown and I really regret trusting them with it. They were recommended to me by the dress shop where I purchased the gown, so I didn’t think I had anything to worry about. In addition, their new location in New Haven is beautiful, the staff was friendly/welcoming, and they seemed to always be busy so I really didn’t think twice about working with them. I had my first fitting in February and my gown fit me nearly perfectly at that point. It needed minor alterations as it slightly pinched behind my underarms and needed a bustle. I had a total of 5 fittings (one of which was 3 hours long) for these changes and every appointment the fit and condition of the gown got worse. By the fifth fitting, a gown that once fit me almost perfectly was loose and puckering in areas that I was never told were going to be altered & the bustle was uneven and messy. The owner suggested I just use double sided tape and “fluff” the dress/bustle area. The beading was missing in several areas and the seams under the arms were torn and frayed. It was really difficult to see my gown in this condition & my mom who purchased it was in tears at the sight of it. I made the difficult decision to take the gown, unfinished, one month before my wedding day. Luckily, I was able to find another seamstress to clean up the mess that Valentino Tailors made. I cannot speak to their work with suits/menswear but I can assure you that their expertise with bridal gowns is severely lacking. The owner and his wife did apologize and offered to reimburse the $100 deposit we paid towards the alterations which we appreciated. However, I still sadly cannot recommend this place to anyone looking for bridal alterations.Service: Wedding gown alterations
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May 2023 by Yash Malhotra
I just spoke to someone on call and the person was kinda rude. He couldn’t help me which is fine but there is a way to communicate. If he talks like this, I don’t think they will get any customers
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May 2023 by Brittney J.
My fiancé and I had both a wedding dress tailored and custom suit made for our upcoming wedding. The staff at Valentino Tailors were such a pleasure to work with, professional, and so skilled at what they do. Our garments came out above and beyond what we were hoping for. We highly recommend their services!
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May 2023 by LaVona E.
Hands down the only tailor I will ever take my upscale clothing and gowns to. Enzo and his wife are so kind and professional. They took my gown and made it fit perfectly. I even missed/forgot one of my fittings and they graciously accommodated me and had my gown ready in spite of my error. The facility is lovely, ample parking. No complaints.
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February 2023 by Conor Boyle
Ram tailor shop was the best one that we visited in Phuket, we bought 2 custom tailored suits and 4 dress shirts. He was very easy to work with, and was very reasonably priced!Service: Custom made clothing