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“Firstly, both of the salespersons were great. We were welcomed and informed of how long the wait would take, which allowed us to know that we were seen. They were very pleasant; Mehkai, was the person that addressed our needs, but between them both, we really did not mind whom we received because they both had a professional warmth! Mehkai was thorough, patient regarding all our questionings, and informative. When we entered the store I observed the interaction both reps had with other customers and found that we experienced the same exact treatment with different circumstances; I felt like we were all that mattered at that time... not just for a sale, although important, but because we were there, and you can see and feel that they enjoy what they do. Hubby and I both felt this ... I can't explain better than that. Thank you for hiring these individuals!”
“Excellent service, the repair man told me to drive to the front of the store and he would fix my phone and bring it out to me.. I waited 5 minutes and he had the job done!”
“We got off to a rocky start trying to migrate 3 lines from a competitor. Most of the problem originated with the mother-ship on the 800-number and continued when we visited this location. They eventually helped us figure it all out and I wanted to than Dariel the store manager. I rated "4" based on the whole experience and I blame the folks at the 800-number for over-promising and lacking on the follow-through. This store is likely a "5" if you were to go in start with them. Thanks Dariel for taking the time.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Let me tell you about the experience I just had at Verizon in the Dixwell plaza hamden... Alex was patient and courteous and answered all my questions and even helped me save money on my bill! Thank you!!”