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March 2024 by Nancy Maisonet
I have been going to Joe Delcavo to do my tax returns since he was doing them out in the back of a barber shop in West Haven.
Always does and great job for me. My son, now goes to him too.
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February 2024 by Susan R
We have been going to Joe's office for years. He is thorough. I have asked many questions and he has answered them thoroughly. His office is very professional. If there are any questions as to what is needed due to constant changing tax laws then he will inform me as to what is needed to complete the return (this has happened a couple times). We are very happy with the service provided by Joe and his staff.
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April 2023 by Google user
After 32 years of being a loyal customer and contemplating just last year to find another tax preparer, I am no longer a client. My only regret is that I did not leave sooner. To say that I was disrespected is an understatement. I met Joe in 1991 when he had a very small office space in Hamden. He was building his business and seemed to value me as a customer. I referred many colleagues, friends and family to him. He moved his office to branford this year and I traveled there on yesterday to sign off on my tax return. He spent roughly 10 minutes with me before hurrying me out of his office to take care of another customer. Not to mention he left my appointment to speak with them. He was rude and unprofessional. I emailed him later to address what had occurred in his suggestion was that I find a new tax preparer. I had already made that decision. But I was deeply disappointed in his response as a professional. Especially given the fact that I had been a loyal customer of 32 years. Lastly, he refused to upload my tax return electronically that he had just completed. I had never experienced that level of disrespect. His behavior was not justified. Despite this, i was able to find a CPA who is knowledgeable, kind and professional to take care of me.
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April 2023 by baseballlvr bosox
Been going here for several years, but have not been satisfied the past few years. It's not the friendly place is once was, and if you question anything he gets really short with you. Au revoir.
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April 2023 by Bernard M Webb
I've been going to Joe decalvo for almost 15+ years and I've no complaints. He's very knowledgeable and professional.
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April 2023 by Sheila Carmon
After 32 years of being a loyal customer and contemplating just last year to find another tax preparer, I am no longer a client. My only regret is that I did not leave sooner. To say that I was disrespected is an understatement. I met Joe in 1991 when he had a very small office space in Hamden. He was building his business and seemed to value me as a customer. I referred many colleagues, friends and family to him. He moved his office to branford this year and I traveled there on yesterday to sign off on my tax return. He spent roughly 10 minutes with me before hurrying me out of his office to take care of another customer. Not to mention he left my appointment to speak with them. He was rude and unprofessional. I emailed him later to address what had occurred in his suggestion was that I find a new tax preparer. I had already made that decision. But I was deeply disappointed in his response as a professional. Especially given the fact that I had been a loyal customer of 32 years. Lastly, he refused to upload my tax return electronically that he had just completed. I had never experienced that level of disrespect. His behavior was not justified. Despite this, i was able to find a CPA who is knowledgeable, kind and professional to take care of me.
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April 2022 by Amanda Feliciano
I was very disappointed in the service I received recently. I called the establishment with a few questions in regards to my tax return. I had a few questions about things that might have been able to be claimed. After I requested to speak with him about my concerns, he advised me that he did not want to do my taxes anymore because I did not provide the information to him initially. He insulted me and told me that I was not organized. I didn’t advise him that based on the new tax laws I was unaware and unsure of some of the tax changes. I felt that the establishment was rude and unprofessional. I understand the tax season can be stressful. However there is a level of professionalism that should be standard in businesses . I certainly did not experience this. I will gladly be taking my business elsewhere.
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October 2021 by Lucy Morgan
I would not recommend trusting this company with any account and services. They made mistakes on my taxes and I received a letter from the state telling me. When I contacted the company with questions and concerns the owner said he made a mistake but would not allow me to ask any questions about my tax return and told me not to come back next year and hung up on me. I called back and said to him that I thought it was unprofessional to cut off a customer and hang up on them and then he said don't call back here again and hung up on me again. He was very condescending throughout the process. I just paid $600 to be treated badly and have mistakes on my tax return.
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May 2021 by lucyxcookie
I would not recommend trusting this company with any account and services. They made mistakes on my taxes and I received a letter from the state telling me. When I contacted the company with questions and concerns the owner said he made a mistake but would not allow me to ask any questions about my tax return and told me not to come back next year and hung up on me. I called back and said to him that I thought it was unprofessional to cut off a customer and hang up on them and then he said don't call back here again and hung up on me again. He was very condescending throughout the process. I just paid $600 to be treated badly and have mistakes on my tax return.
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May 2021 by Lucy M.
I would not recommend trusting this company with any accountant services. Joseph made mistakes on my taxes and I received a letter from the state telling me so. When I contacted Joseph with some questions and concerns, he said he made a mistake but would not allow me to ask any questions about the tax return and told me not to come back next year and hung up on me. I called back and said to him that I thought that it wasn't professional to cut off a customer and hang up on them, and he said don't call back here again, and hung up on me again. He was very condescending throughout the process. I just paid $600 to be treated badly and to have mistakes on my return.
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April 2021 by Edwin Alvarez
I tried explaining my situation and asked if I can get help filing my taxes. And the person I spoke to cut me off and said and I quote “I won’t do it” because he was busy and to call the IRS and have them help me. Very unprofessional and not satisfied with my interaction with him.
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March 2021 by lauren commune
I have been going to Joe And his staff, since 1985, he’s the best, completely trustworthy and highly recommended.
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February 2021 by susan volenec
I instructed Joe to file my taxes and he mislead me and had me sign without reviewing them. Once reviewing them I see he did not file them correctly and refused to correct it as it benefits my ex whom also has his as a tax preparer.
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February 2021 by Vernessa Elder
I’ve been using Joe’s tax services for years . He is indeed the best!
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October 2020 by Mike Levine
Amazing service, been with them for the last several years and they always provide excellent service.
