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October 2024 by Dan Hill
I'm a man that goes into the store and get the item I need and then I go.
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July 2024 by Miriam Rosario
Best place to bank
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April 2024 by Mary Weideman
Very poor customer service, employees do. It know information they should know, so very poor employee knowledge base. And they don’t seem to care.
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November 2023 by Meghan Smith
My fiance and I went last week to open a joint account as new members. Magdalia helped us with opening our account, and she was wonderful. She answered every question, even the dumb ones, and was very friendly. She seemed not only interested in opening our account, but giving us the best available options and talked to us like friends instead of customers. It was a great introduction to the company.
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August 2023 by Lila Fain
David patiently assisted me in doing on line banking. Persistence, professionalism, and helpfulness were qualities he demonstrated. Keep up the good work.
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May 2023 by Sarah Jean
Staff is clueless. After being on the phone and coached through what I needed to do by Chase’s team, this branch had no idea what to do to help me on two separate occasions, despite having all of the information and paperwork required. I was made to sign up for another credit card (despite already having an application in the system) and then told to wait for a call (which never came). Second time I went in after calling chase services again with the same instructions, the second banker also had zero idea what to do and requested the wrong paperwork from me and told me to basically leave and come back with the paperwork that was not needed.I have since spoken to the chase supervisory team to confirm I did everything correct and will have to try a different branch to complete my banking.
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April 2023 by Sarah Nargi
Staff is clueless. After being on the phone and coached through what I needed to do by Chase’s team, this branch had no idea what to do to help me on two separate occasions, despite having all of the information and paperwork required. I was made to sign up for another credit card (despite already having an application in the system) and then told to wait for a call (which never came). Second time I went in after calling chase services again with the same instructions, the second banker also had zero idea what to do and requested the wrong paperwork from me and told me to basically leave and come back with the paperwork that was not needed.I have since spoken to the chase supervisory team to confirm I did everything correct and will have to try a different branch to complete my banking.
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January 2023 by Meghan Dana
My fiance and I went last week to open a joint account as new members. Magdalia helped us with opening our account, and she was wonderful. She answered every question, even the d*** ones, and was very friendly. She seemed not only interested in opening our account, but giving us the best available options and talked to us like friends instead of customers. It was a great introduction to the company.
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January 2023 by Jasmin Ramos
Another infuriating experience with a CT Chase branch. Subpar, sub-subpar across the board, from management down. Extremely disappointing.
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December 2022 by Wanda Curnow
This was our first time visiting this Chase branch. As we entered the bank, we were immediately greeted by Amanda and she proceeded to help us with our needs. Both she and our teller, Michael, were pleasant, professional and great. Kudos to Chase on choosing such wonderful employees.
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October 2022 by Ne'Sha Hamblin
Second time using this location’s outside ATM and the ATM did not dispense the cash. I chose to use this atm because it was the nearest atm and a drive thru. I now have to file a dispute with my bank again because cash was not dispensed but still deducted from my account. I don’t understand why there’s not a sign stating the ATM OUT OF ORDER if employees are aware of this and it has a been an issue all day. Poor customer service and a inconvenience
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September 2022 by Amber Smalls
I usually go there and have no problem depositing my money. There are new employees at the desk and when I tell them the way I'd like my money deposited they are very combative on my way. The lady even goes as far as saying the machine can only do it her way. That's when I tell both of them I have no problem getting it done by other employees. It's not killing them. This is poor customer service Chase! Why would anybody want to put their money into a business that is so rude?
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September 2022 by yazmin benavides
(Translated by Google) Very good service very friendly(Original)Muy buen servicio muy cordiales
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February 2022 by Daniel Horton
I'm a long-term user of BOA and just switched to Chase for my business.Damon Land took great care of me and made setting up my business accounts super easy and stress-free. He has followed up with me multiple times to make sure everything is running smoothly and ask if I have any questions.If you need any help, Damon is your guy. A+
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December 2021 by jeffri jose
(Translated by Google) Super efficient and good fast service(Original)Super eficiente y buen servicio rápido
