Apex Pharmacy and Elegant Touch Gifts is a well-established independent pharmacy that has been serving the community for over 30 years. The business offers a full-service pharmacy, including compounding services, free local delivery, professional brand nutrition, homecare supplies and equipment, and even features a quality gift store, Elegant Touch Gifts, selling jewelry, apparel, tableware, and greeting cards. The frontline staff are described as very nice and pleasant, providing superior customer service. Customers appreciate the personalized attention, with employees remembering them and their needs. While there have been some occasional communication issues regarding prescription availability, the pharmacy is generally praised for its efficiency and willingness to resolve any problems. Customers recommend Apex Pharmacy and Elegant Touch Gifts for its wide range of products, knowledgeable staff, and exceptional service.
First time filling a prescription here, a good experience overall staff were courteous and efficient despite a busy time when I arrived. My one criticism was that my order was not ready despite it being 24 hours since it was called in, however I waited a short time and it was filled on the spot for me.
May 2024
The frontline staff are very nice, and the compounded pharmaceutical products seem fine. My concern is the lack of communication about the length of time between doctors' orders and prescription availability. This last time it took approximately 10 days, when I expected 3 - 5 days.
