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June 2024 by Mary Andersen
I was just at this location and am partially handicapped so I lean on my cart. I came to a huge pile of inventory that a male staff member was working on that was blocking the aisle. (Which is common at this store and I don’t have a problem with it.) I was looking for a way around when he yells at me “I don’t move for anyone on the weekend!! You are just going to have to wait!” I had not asked him to move anything and I moved a half empty cart to maneuver around the blockage without saying a word to him. I put the cart back where it was and went on my way up the aisle. He then proceeded to loudly say how rude damn customers are on weekends and my granddaughter heard him way across the store. When I checked out I told him how rude he was as I had not said or asked anything of him to be attacked so. He said that he hadn’t yelled then refused to bag my groceries saying I had thrown my bags at him and customers were waiting and “did I have a problem with that.” He sarcastically said “your bagger (referring to my granddaughter) can do it. He also said “ call corporate if you have a problem” Earlier you could hear him complaining about his foot pain and my guess is he needs his meds adjusted. Not a happy experience.
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May 2024 by Saimah Abbasi
The staff (males) are extremely unhelpful, unfriendly and I've heard them cursing and throwing F... Bombs about customers while stocking the shelves not worried that customers were at earshot. The store is messy and not stocked well.
Dollar tree owners should hire better people at the stores
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April 2024 by Anthony Rivera
I walked into this store to buy a couple of things and the place was messy with boxes everywhere. It was hard to find anything, there was guy there who worked for the store named Mike and I asked him a few questions and he was super rude and had a bad attitude and didn't want to help me. I do not recommend this dollar tree the people who work here are rude and nasty especially Mike.
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July 2023 by Karina Altieri
This place should not even be open. They don’t want you to take the shopping car out and they give you garbage bags that brakes as you are walking out. If you are not going to be providing good service You should state it right at the front door and people will bring their own bags or at least let customer take the shopping car to their vehicles. ?
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July 2023 by Tia Williams
I was amazed when I arrived at the store, the online reviews were very mistaken. The store was clean and organized, they also have a great selection of stuff. The customer service I also experienced when I was there was great, the question I asked the cashier she was very thorough in answering me and also assisting me. Will be coming back… Best Dollar Tree Ever!!!
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May 2023 by Carin Giordano
Negative 5 stars! The manager is generally angry and making comments under his breath about customers or staff. Most of the staff is toxic to speak with. I cringe going to the counter about what their mood might be like. Not sure if this is systemic throughout the company and franchises or just this Guilford store.Most recently one of the clerks was so loud and rude to a customer that had a question about her receipt. I could hear the clerk from the other side of the store. Next the clerk went so far as to go on the PA system to announce to the manager, 'See I told you it is a full moon, another crazy just came in here!' She announced this three times because he could not hear her from across the store.I was so appalled by this toxicity that I put my things down and will never go back. That is the final straw for me. That environment as a customer is NOT, as the website notes..."our customers can expect to find an environment where shopping is fun." NOT FUN!!!!
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April 2023 by Betty Campagnuolo
Found what I was looking for. Cashier was very pleasant & helpful.
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March 2023 by Gabrielle V.
I have been going to this store more and more this past year and nearly every time I enter the cashiers are in an altercation with a customer. I worked in retail for years so I always side with the cashier (in my head). Today I'm in with my son and another family is picking out things and the kids were excited. The cashier went out of her way to storm down the isle and told the parents to "control their children" as if we were in a library. The whole thing screamed childless judgmental Karen. When I went to check out the cashier made a comment that my son, a literal infant, was so much quieter than the other kids. She said this directly in front of them as if to make a point. I simply stated that kids make noise it's a human thing and she rolled her eyes at me. I will not be returning and I am here to discourage anyone with children from returning. Wouldn't want to disturb the peaceful atmosphere of the dollar tree.
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August 2022 by Michael Wright
Great place , awesome pricing ( of course ) but understaffed and underpaid , for the attitudes they deal with they deserve a raise....( Just my opinion )
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July 2022 by Jap Nar
Small, very clean but management seemed overly into customers shopping.
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March 2022 by Kelsie Davins
NEGATIVE 1000 stars. Absolutely horrible. The worst customer service I have ever experienced in my entire life. I called ahead to make sure it was okay to come down to get three balloons…. The manager told me yes. When I get there the woman at the counter is very busy so I kindly ask her if the gentleman I spoke to is available to help. She rolled her eyes and turned away. Then a man comes out of the back screaming through the store that “I’m going to have to learn” “I need to wait” “he’s on break” “there’s nothing he can do” “these people need to learn”.I was then screamed at outside of the store that he’s on the phone and I need to wait. While he proceeded to smoke a cigarette. So I called for a manager who did nothing. Absolutely disgusting customer service and attitude.
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September 2021 by Jose Padilla
Small, very clean but management seemed overly into customers shopping.
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May 2021 by jennifer L
Worst customer service I have ever had. The male & female cashier are two of the rudest people I have ever met. Insulting customers & having an attitude. Not well stocked.
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July 2020 by Lila Stabell
Was in and out pretty quickly but they didn't have main product I was looking for--Arizona Green Tea.
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April 2020 by Dominus. felix non tristi
Everything in here is legitimately a dollar and there are a list of useful things you can get from school supplies to packaged snacks, though seeing things are a dollar, I’d advise staying away from the actual food. The snacks may be stain but the food can get pretty bad.