“Dealing with the agency was a good experience. Dealing with All State was the worst experience of my life. I would like to stay with the agency, but staying with All State may be a problem.”
“I have had my home and auto policies with the Massad Agency for many years. They have outstanding customer service and were there for me and my family during a recent claim. Very helpful, courteous and knowledgeable staff. I highly reccommend the Massad Insurance Agency for all your insurance needs.”
9AM - 5PM
190 Flanders Rd Unit C, Niantic“Michaela, is one of the best in the insurance field that I have worked with to-date. If you are thinking about switching give her a call and she will happily assist you.”
“We've been clients for a few years now & have to say the customer service is the best.Never fails!!! They respond asap. Get us the doc's we need & make sure our clients get their certificates asap.Never an Issue.Jessica & Jordan are awesome!Thank you for always making it happen!!!”
8:30AM - 4:30PM
400 Bayonet St Ste 102, New London“I’m pleased with becoming a member of State Farm Insurance. It was a pleasure working with Tesiny at State Farm Insurance, She was very pleasant, helpful, and informative. She made my experience comfortable and hassle free. Thank you State Farm Insurance for making my experience a great one and helping me to get my Insurance started. Look forward to working with you for my insurance needs.”
“The Butzgy’s are wonderful people, and are skilled and knowledgeable in the insurance industry. I trust them with my business needs, and have recommended this agency to friends/fellow entrepreneurs!”
9AM - 5:30PM
117 Boston Post Rd, Waterford“Outstanding service and a totally great team to have behind you whether your planning a trip, looking to become a AAA member or just shopping for the trip or your car.You can't go wrong with AAA behind you. We have been members for nearly 30 years now and was never left stranded. Let's not forget all the other great perks and benefits that come with the membership as well.I highly recommend AAA...”
8:30AM - 4:30PM
26 Clark Ln, Waterford“I was with my previous insurance carrier for over 10 years but prices kept going up and up and up and I knew I needed to change. Every time I thought about shopping around, I got anxiety about how much time it would take. I reached out to Reardon and Suzanne helped me out. From the moment I explained my situation she was understanding, her communication was excellent and she went above and beyond. She took all the stress out of me looking for a new insurance And help me out more than I ever imagined. Highly recommend Suzanne for your insurance needs.”
8:30AM - 4:30PM
750 Broad St, Waterford“When my insurance carrier was bought out by another company, Sava noticed when the price started trending high, contacted me and asked permission to find me another carrier with better rates. Gosh, you mean I didn't have to threaten to leave in order to get that kind of service? Such a change from my prior company.They asked me recently how likely I would be to recommend them to a friend. I told them it's not whether I "would" - I already had.Update: Posted the above 5 years ago. Not only do I still stand by this review, if I could give them 6 stars, I would. SAVA's agents go the extra mile, and then some.”
8:30AM - 4:30PM
1020 Hartford Turnpike, Waterford“Caroline and Jackie recently helped me with an insurance issue I had. Their customer service was superior to say the least. These two women went above and beyond to ascertain my needs were met and also their knowledge in conveying to me what I needed to do throughout this complex process. Demonstrated customer service excellence is what I received, and I wouldn’t recommend another insurance company after this experience. I hope Jackie, Caroline and the lovely woman that answered the phone today are recognized for their superior skill sets.”
“It is always a great experience working with Curtis and the team. I have worked with Jess directly on many occasions throughout the years and she has always been extremely helpful, kind, and is always willing to go above and beyond to provide the absolute best customer service you could ask for. I couldn't recommend this team any more highly, they are the best to work with!”