Hertz Car Rental - Groton - Thomas Road HLE
Car RentalHours:
320 Thomas Rd, Groton CT 06340 Hours
About Hertz Car Rental - Groton - Thomas Road HLE
Hertz Car Rental at Groton - Thomas Road offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the helpful and friendly staff, with many reviews highlighting the excellent service provided by agents like Anne and others at the front desk. The team is accommodating and quick to resolve issues, often offering better cars without questions if problems arise. Customers have had positive experiences with reservations, even when online difficulties occurred, thanks to attentive staff who make the process smooth. The location is praised for its welcoming environment, with staff going beyond expectations, such as showing cars to children or assisting with specific needs. Renters have enjoyed driving a variety of vehicles, including Teslas, and often choose this location repeatedly because of the staff’s kindness and professionalism. Overall, Hertz at Groton - Thomas Road is known for its friendly service, wide vehicle options, and the staff's willingness to go the extra mile to ensure customer satisfaction.
Most Recent Reviews
September 2025
Easy on and out from the train station. Picked up a Model 3 that was plenty charged and ready to go.
June 2025
Rent in advance
The demand is overtaking the inventory of cars
After a short wait, they found one, on its way back in.
January 2025
Rep was very helpful. I had a little difficulty trying to make a reservation on line. She was accommodating and made the reservation for me. Car will be available at JFK on my return flight. I will return it to the Groton location the following day. Very satisfied!
More Comments(110)
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