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August 2024 by Jayne Jennings
As a first time car buyer, I had a great experience with everyone at Eurocars Plus. I had the pleasure of working with Susan and Mark, who were both beyond helpful throughout the entire process. While Mark was on vacation, he was still very helpful and quick with responding to any questions I had. He made sure I was able to see the car and purchase it all within a few days of reaching out. Susan was very kind and patient, as she guided me through the process and ensured a smooth transaction. Would definitely recommend Eurocars Plus to anyone!
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November 2023 by Wendy Carr
Friendly, Great service, went above and beyond to be helpful! Thank you!
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October 2023 by Suzanne S.
My car did not want to start yesterday, October 5, 2023. I phone AAA and had them tow my car to Eurocars Plus and Susan did amazing job to make sure my car was ready and available to pick up the next day. She completely understood my situation and took care of me. I would definitely plurchase another Volvo from this place and have my car maintained there. They always try to accommodate when it is feasabble.Thank you again Eurocars Plus and Marc the owner.
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February 2023 by Cindy Raffo
EURO is best for European cars. I've owned volvos and saabs for years and never could find anyone who could really fix them right until now. After 3 different mechanics top notch in area Euro was the only one who took the time to figure out what the issue was on my car. They are kind and patient and very well experienced very reasonable I canpraise them enough.
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February 2023 by Mike Francis
The staff at eurocars are the best! Im definately biased but its an honest perpective opinion. The customers are great as well!
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June 2022 by Maggie Kaschel
So Tyson is great. He’s always been really nice and easy to work with. They have a few pleasant mechanics, too. They do the best with what they have, but I wouldn’t recommend this place because a few reasons:1. The owner is a hothead who got in a fight over the phone with my husband(who is a professional mechanic) because his mechanics forgot to run the engine before returning the vehicle to us after a coolant flush and the level was too low for the car to run safely. He doesn’t know the difference between a thermostat and a thermistor and was just downright rude to my husband because he was trying to explain the difference.2. Also, they use conventional oil for their oil changes, which are $85(not a bad price) so you need to get an oil change from them every 3,000 miles, which is over $250 every 10,000 miles... When I started bringing my car to the Volvo dealership, they used the correct synthetic European oil, so the oil changes are like $100 BUT you only need them every 10,000 miles…3. Additionally, it took them months to chase a check engine light that no matter what they did, would come right back on. Brought it to an ACTUAL Volvo dealership and after a $200 software update, something that they are unable to do at Eurocars because it’s just a used car dealership, THE CAR HAS LITERALLY NEVER RUN BETTER.If you have a Volvo, I’d highly recommend you give Secor a try instead. I wish we went to them first and saved a few thousand dollars, as well as the time, energy, and aggravation of dealing with Eurocars.
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April 2022 by Brandon Kaschel
Their mechanics are not thorough and have missed repairs needed on multiple occasions which resulted in my vehicle breaking down. This happened the day after we dropped it off for repairs. The owner of the business, is very argumentative and has extremely poor customer service skills. So I would say if you enjoy being belittled and not having your car fixed correctly then by all means bring it to this place. The verified five star reviews you see are from the owner and his employees. Just Google it.
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March 2022 by Justin Bradley
Great service, knowledgeable group. We have bought many cars from Mark and his crew, we recommend them to all our friends
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December 2021 by Paul Scott
Eurocars Plus is fantastic. My first time purchasing from them was very easy and satisfying. Although I stopped-by without an appointment, I was well taken care of and purchased a Volvo from them that day. Mark and Susan did as they said they would and had the car ready for me when promised at the price promised. They have my business for service and I’ll be back when I need another car. Highly recommended.
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July 2021 by Keith Kelley
Best pre-owned Volvo dealer in the area! Clean, low mileage, many to choose from. Great warranties and service. Volvo trained mechanics keep it running to spec. 35 years dealing with them. Highly recommended!
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July 2021 by Timothy Paul
I go here to see my favorite mechanic Mike! Great guy who does solid, honest work. Haven't had much interactions with the rest of the crew, but I can say they are all very friendly. Probably one of the only places around I don't worry about the potential of getting screwed over. Highly Recommend!
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July 2021 by Joanne Miceli (Joanne Miceli Home)
Women take notice! This repair and dealership is extremely honest and helpful to women. After having had such bad experiences with the local volvo dealer that repeatedly tried to take advantage of me, this business is a breath of fresh air. Eurocars has been keeping my 20+ year old volvos going for as long as possible and when it is time to buy a used volvo wagon, they will be my first choice.Mark (owner), Tyson (service manager), Ed and Mike (mechanics) are ethical and ultra-professional in each of their roles. I cannot say enough good about Eurocars Plus in Groton.
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July 2021 by Thomas Hodgkinson (Hodgie)
First time customer. Tyson and all were awesome. I've never been told by my " mechanic " that basically my car is fine. No upselling etc. word of mouth is the best form of advertising and all I can say is this operation is polished and understands the customer.
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May 2021 by Nancy Perry
I am new to the “Volvo Family “. Just bought my first XC60 Volvo from Mark. He was so helpful, polite and took time to go over every detail of my SUV with me. Mark is definitely NOT your typical car salesman. He treated me with respect and was completely honest from start to finish. The whole process was comfortable and easy. The customer service I received far exceeded my expectations( including my interaction with Susan).I can’t THANK Eurocars Plus enough for their sincere kindness. I would highly recommend buying your first or next Volvo from Eurocars Plus. You will not be disappointed. So happy to be a family member of VOLVO cars!!
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January 2021 by Monica Mosley
Our mechanic was very thorough and straight forward. Accommodating, and honest. Exactly what I was looking for. Thanks Mike!!
