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August 2024 by J
Everyone is super nice here except for the old lady who works there at midnight now. She’s mean. Beware.
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July 2024 by Олег «Толстый» Денисенко
Terrible customer service. The store staff dont know why gas card readers not working and wanted me, a customer, check the gas prices for myself. Its ridiculous!!! I dont recommend visiting the store ever.
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July 2024 by Mary
The older black lady has been rude on multiple occasions. She got mad at me and a couple other people for coming into the store at 10pm. The store is open 24/7 and she said she was there until 5am so I’m confused why this would upset her. Looking at the reviews it seems like she’s been rude to a lot of other people too. Someone should just fire the old hag. I guess Cumberland farms doesn’t come with the best 401k plan.
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June 2024 by Carlos Martinez
I went today to buy some things and a black woman was serving at the checkout...she was very rude. I don't understand much English and this appearance made her furious to the point of opening her mouth a lot. It is unfortunate that this woman works at this place since all the gentlemen who work there are very friendly and helpful...
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December 2023 by Andrew Arroyo Perez
They always have the best gas prices. Fresh coffee and cold beverage.
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October 2023 by Chris Lavoie
Store is wicked busy in the morning..usually only 1 register open ...coffee is good as long as the person is careful and doesn't get the filter stuck and you end up with the coffee grinds...numerous times...
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October 2023 by Cathy Cully
Since I've lived in the same home since 1982, I have been going to Cumbys, I have NEVER had a bad experience here , all the employees are friendly and helpful, the manager is very hard working, Wanda works early morning and greets regulars by name and knows what you need, I've read some of the reviews people have posted and honestly don't understand the negative comments about this store, They're all really great as far as I am concerned
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August 2023 by John Lamar
Always a polite & helpful staff.
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June 2023 by Ethan Borg
No coffee at 6am. Went to get a latte instead, out. Frozen coffee? Out of order. Ok I'll Just get my cigs. Nope out of them too. Great start to my day.
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March 2023 by jack arnold
Went In at 1am to get a pizza and Daniel working tonight refuse to make me one. Then copted an attitude when I ask why. Then the old lady manager is rude and tried to push me out of the way when I was bagging my stuff. Now they’re accusing me of stealing which I know good well I didn’t steal anything. I work too hard and too long I don’t need to steal anything. You lost a good faithful customer. I wouldn’t trade here if I were y’all.
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March 2023 by Rachel W.
GOD BLESS THIS LOCATION for serving Electric Boat workers tiredness, crazy mornings. The employees here are super nice and ready to go.
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December 2022 by amor Maguerrero
More important than the cleanliness of the store, cashier Karissa was exceptional. Not only did she greet me and asked how my day was going, she had the decency and common courtesy to ask if I wanted my receipt. Nowadays, it is rare for people taking your payment to spare 3 seconds to ask. So, bravo, Karissa. You are a gem.
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December 2022 by Ms M
Overall it's your basic Cumbys!! But like most businesses there are some not so favorable employees. Like Sarah who will give you a hard time about your service animal and then tell you that you're a nasty drunk. The manager is equally as bad but everyone else is super nice!! If you ever have any issues with in this store save yourself the hassle and skip the manager and go straight to the district manager.
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December 2022 by Brad Nelson
Nothing more aggravating at 42 years old than having ignorant employees with careless attitudes turning away my business.First time was when i did not have my I.D. on me, and the kid who was half my age wouldn't sell me cigarettes. After going there for over 2 years not being carded once. Second time, I was refused service because I didn't have anything smaller than 100 dollar bill, even though I was about to spend 45 dollars there. I was declined service!Seriously, one of the most busiest gas stations in Groton. Open 24/7 and being close enough to Electric boat to throw a football over their building, and they "can't break 100 dollar bill"!?I've been coming here for a long time because it's convenient. Not anymore. Both times I had to drive a couple miles out of my way to have no problems being served by Citgo at late hours of the night. Which btw will break big bills and have enough common sense to know I'm old enough to smoke. I can almost understand the big bill "issue". But turning into Walgreens carding everyone who are clearly of age is just pathetic.
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August 2022 by Crystal
It's very clean the last few times I went there I haven't seen any of the familiar faces. That I were used to seeing as we would go there often, there's all new faces just not the same Lacking good social customer service. there was one lady I don't know if she's still there or not but that lady was the most hardest worker in the most nicest employee great customer service if she's still I wouldn't mind continue spending my money there every day like I used to people are just not as friendly the ones that I seen at least on the night shift and also the hot food is not kept fresh like it used to be